Company And Culture
Complex is the definitive platform for global youth culture and music lifestyle, seamlessly integrating cutting-edge content, commerce and live experiences with unparalleled scale. Through innovative content, Complex tells stories of music, streetwear and style, sports, art and beyond. Its content engages in a dynamic conversation with the audience, reflecting and shaping the zeitgeist of convergence culture. A powerful media juggernaut paired with a curated marketplace, Complex is redefining the way fans interact with their favorite brands and artists and reshaping the future of digital culture and commerce.
Please note: This job is on-site 5 days a week in Hollywood, CA OR New York, NY.
What You'll Do
Co-lead UX strategy and execution
Translate business goals and customer insights into seamless digital shopping experiences
Collaborate closely with Product, Engineering, and Marketing teams to drive design solutions that enhance user satisfaction and business performance
Design thoughtful experiences that reduce friction, increase conversions, and reflect the brand’s voice and values
Create wireframes, high-fidelity mockups, interactive prototypes, and detailed design specs
Work with data analysts, researchers to validate ideas and refine designs based on user feedback and behaviors
Contribute to and help evolve the product design system, ensuring consistency and quality across all user interfaces
Mentor junior designers and foster a collaborative, feedback-rich design culture
Stay current on best practices and emerging trends in UX, mobile commerce, and digital product design
Who You Are
5-7 years of professional design experience at a software company or a design agency, with an emphasis on user experience
Experience in utilizing design tools (e.g: Figma, Adobe Illustrator, Photoshop) in an iterative software development environment
Passion to drive design-centered changes and improvements to user experiences
Deep understanding of user behavior in online shopping, checkout flows, product discovery, and conversion optimization
Experienced in creating intuitive, scalable interfaces across web, mobile and app, with strong attention to hierarchy, usability, and accessibility
Strong portfolio demonstrating end-to-end UX solutions for complex eCommerce problems—from discovery to launch
Proficient in Figma, Sketch, and Adobe XD, with a solid understanding of responsive and mobile-first design
Confident communicator who can present design rationale clearly to stakeholders, from developers to executives
Knowledge of front-end technologies (HTML, CSS, JS) and their impact on design
Prototyping skills leveraging latest technologies (lovable, uizard etc)
Organized, detail-oriented, and able to manage multiple priorities effectively
What We Offer
Best in class health, dental, and vision insurance
Healthcare FSA
Dependent Care FSA
Commuter Benefits FSA
Short-term/long-term disability and life insurance
Paid Parental leave
401k with 4% match
Pet Insurance
Legal and Identity Theft Plans
Vacation time and sick days
We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.
Complex participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Candidates must be legally authorized to work in the U.S. without the need for visa sponsorship.
