Senior Product Designer

Design end-to-end servicing experiences across web and mobile, including bill pay and account management  

Turn requirements into clear user flows, polished UI, and effective UX content  

Partner with product, engineering, and data to deliver high-quality experiences  

Use data and research to identify friction, reduce errors, and improve completion rates  

Contribute ideas to improve the product while collaborating with senior designers and product managers  

Use AI tools to support research, ideation, and content development  

Apply and extend the design system to ensure consistency and clarity  

Present work clearly and iterate based on feedback  

3–5+ years of product design experience, ideally in fintech or other transactional products  

Experience designing flows related to payments, account management, or task completion  

Strong UX and UI skills with attention to detail and craft  

Strength in UX content and an understanding of how language drives clarity and trust  

Working knowledge of AI tools in the design process, with a willingness to deepen that practice  

Ability to take direction while contributing ideas and improvements  

Strong collaboration skills and comfort working with cross-functional teams  

A portfolio that shows clear thinking, execution, and impact  

Experience improving bill pay or transactional flows with measurable results  

Ability to reduce friction and errors in high-stakes user moments  

Strong point of view on clarity, trust, and feedback in financial experiences  

Interest in helping customers stay in control of their financial health  

Bonus: Experience using motion design to enhance interactions