Senior Product Analyst

AI overview

Join a data-driven team influencing product strategies by analyzing customer insights and monitoring trends with opportunities to make a significant impact on company growth.

Gong harnesses the power of AI to transform how revenue teams win. The Gong Revenue AI Operating System unifies data, insights, and workflows into a single, trusted system that observes, guides, and acts alongside the world’s most successful revenue teams. Powered by the Gong Revenue Graph, AI-powered intelligence, specialized agents, and trusted applications, Gong helps more than 5,000 companies around the world deeply understand their teams and customers, automate critical sales workflows, and close more deals with less effort. For more information, visit www.gong.io.

At Gong, you will join a company built on innovative products, ambitious goals, and passionate people. We are shaping the future of revenue intelligence and we want people who are excited to build what comes next. You will work with a team that dreams big, moves fast, and cares deeply about the craft and about each other. Here, transparency and trust are core to how we operate, and every person has the opportunity to make a visible impact. If you want to grow, stretch, and do work that truly matters, Gong is the place to do the best work of your career.

As a Senior Product Analyst, you will:
  • Influence change by presenting product and customer data-driven insights to product management and senior leadership; confidently present the outcome of your analysis and make recommendations to executives and team leaders.
  • Be the right hand of product and business leaders in building business cases for new product functionality, and tracking the effectiveness of the functionality over time; monitor key metrics, identify business trends and generate forecasts.
  • Lead deep-dive analysis that will frame product strategy and product roadmap decisions.
  • Foster our data-centric, continuous learning culture with your passion for telling stories with data; grow our best practices around reporting quality, data hygiene, and data governance.
  • Own the design, development, and maintenance of ongoing dashboards and their underlying data sets.
  • Work collaboratively with product managers and engineers to ensure the right data is generated and collected.
You should apply if you have:
  • 5+ years of demonstrated experience working as a data or product analyst, preferably at a growing tech company.
  • Degree in Industrial Engineering, Statistics, Economics or another quantitative field
  • Confirmed ability to surface key insights that subsequently drove business changes with measurable lift in performance.
  • Fluency in common statistical analysis methods; and specifically, the ability to quickly separate data from noise.
  • Proficiency using SQL and Excel for data querying and manipulation; comfortable using additional data access and analysis tools.
  • Experience with product analytics methodologies.
  • Passionate about producing high-quality accurate analytics deliverables.
  • Ideally, you are experienced in creating and maintaining dashboards using data visualization tools such as Tableau, Looker, or similar.
  • Self-motivation, proactively going beyond the call of duty.
  • Creativity and strategic thinking.
  • The ability to work comfortably in a constantly evolving environment.
What makes the Product Analytics department at Gong unique?
Here at Gong, we trust and empower our employees with ownership to solve complex problems, make the right decisions and build the best products that create radical impact. We call it “Own. Solve. Impact.”
Our decision-making process at Gong is based on data and not on hunches. Therefore you’ll get an opportunity to play a major part in the company's product strategy and operations and to analyze complex, non-trivial data generated in a fast-moving product, which tens of thousands of users use daily or weekly.
If you are curious to discover Gong's wonderful and challenging world, what are you waiting for? Don’t delay - fill in your application details. Who knows, maybe there’s a Gongster in you!

About us

We encourage our employees to express their personality and identity (whether gender, ethnic, religious, or sexual), and we ensure fairness and equal opportunities. We follow a hybrid working model that combines working from home, on the go, or at the office. This allows us: flexibility, autonomy, positive work relationships, and effective work habits.
If these considerations are important to you when choosing a work place, we'd love to see you with us.
To review Gong's privacy policy, visit www.gong.io/privacy-policy/ for more details.

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Gong provides a revenue intelligence platform that captures and analyzes customer interactions, enabling B2B sales teams to enhance their sales conversations and make data-driven decisions to increase revenue.

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