Senior Producer

Role: Senior Producer

Location: Grand Rapids, MI (Hybrid)

About the role: 

We are seeking a Senior Producer to lead production for a prominent client in the consumer products industry. In this high-volume, fast-paced environment, you will be the central point of coordination across the project stages- ensuring operational excellence, process consistency, and creative distinction. You will assume full ownership of your project’s lifecycle, from initiation through delivery, collaborating closely internally and with both agency and client stakeholders. Your leadership will drive seamless workflow and precise attention to detail, guiding cross-functional teams to deliver on brand, marketing, and communications objectives. This role demands confident decision-making and the ability to set clear priorities, resolve obstacles, and maintain momentum across multiple concurrent initiatives. You will be responsible for building and sustaining a high-performing team culture, supporting professional growth, and fostering strong morale- especially under tight deadlines.You will oversee the planning and execution of content across channels including email, web, motion, digital signage, social, and print. Your disciplined approach to process and quality assurance will ensure every deliverable meets the client’s standards for excellence. If you excel at managing complex projects, refining workflow, and inspiring teams while maintaining client confidence, you will thrive in this position. 

What you will be doing:

• Own the end-to-end lifecycle of high-volume, multi-channel marketing and creative projects for a leading client in the consumer products industry, from initial intake to final delivery. 
• Define, refine, and enforce project workflow and process standards, ensuring clarity, consistency, and seamless handoffs between internal and client-side teams. 
• Serve as the operational and creative linchpin, proactively removing obstacles, troubleshooting issues, and making informed decisions to keep projects moving forward. 
• Lead cross-functional teams with a focus on building culture, morale, and accountability-mentoring talent, encouraging collaboration, and supporting professional growth. 
• Partner with creative, strategy, compliance, and technical stakeholders to translate marketing objectives into actionable production plans, balancing brand vision with operational realities. 
• Oversee the planning and execution of content across multiple channels- including email, web, motion, digital signage, social, and print- ensuring all deliverables meet or exceed client expectations and brand standards. 
• Implement and maintain rigorous quality assurance and compliance processes, regularly auditing work and refining best practices. 
• Anticipate and communicate resource needs, project risks, and status updates to both internal leadership and client stakeholders, providing transparency at every stage. 
• Champion innovation and efficiency, leveraging automation and new technologies to streamline production and elevate creative output. 
• Foster a positive, high-performance environment by modeling professionalism, resilience, and proactive problem-solving under pressure. 

What you need to be great in this role: 

• 6+ years of project/account management experience within a creative, advertising, or marketing agency environment- ideally supporting large, multi-channel consumer brands. 
• Demonstrated ability to manage a high volume of complex, overlapping projects without sacrificing detail, quality, or deadlines. 
• Proven track record of building and leading high-performing, collaborative team- energizing colleagues, fostering inclusion, and sustaining morale, especially in fast-paced settings. 
• Confident, decisive leadership style; able to make informed calls and provide clear guidance to both internal teams and client stakeholders. 
• Expertise in developing and optimizing workflow and process, proactively identifying and resolving bottlenecks, and championing continuous improvement. 
• Exceptional communication and relationship-building skills; able to influence, organize, and serve as a direct liaison among brand, compliance, and creative partners. 
• Advanced ability to troubleshoot technical, operational, and creative challenges-balancing brand vision with production realities. 
• Strategic, solutions-oriented mindset, with a knack for seeing both the big picture and the fine detail. 
• Strong planning, prioritization, and resource management skills, with a bias for action and delivery. 
• Deep understanding of content production across email, web, motion, digital, signage, social, and print channels. 
• Proficient in Microsoft365 and Mac OS. 
• At the time of this posting, the base salary for this position may range from $89,250.00 to $99,750.00. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package.

Req ID: 14691

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