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Position Overview

The Sr Prior Authorization Specialist assists in overseeing the prior authorization workflow and vendors to ensure timely and accurate insurance approvals for Adaptive Biotechnologies clonoSEQ MRD Assay. This role combines hands-on prior authorization responsibilities, including workflow management, staff support, and process improvement initiatives. The position acts as a subject matter expert and liaison between the laboratory, vendors, payers, and internal reimbursement operations.

Key Responsibilities and Essential Functions

Workflow Oversight

Mentor Prior Authorization Specialists, providing guidance on complex cases and payer requirements.
Monitor daily workload and redistribute tasks to maintain efficiency and meet turnaround time goals.
Serve as the primary escalation point for unresolved authorization issues.

Operational Excellence

Develop and implement best practices for prior authorization workflows.
Assist in tracking team performance metrics (e.g., approval rates, turnaround times) and report to management.
Identify trends in denials and collaborate with reimbursement and billing teams to resolve systemic issues.

Prior Authorization Duties

Submit and manage prior authorization requests for molecular and genetic testing when needed.
Review clinical documentation for compliance with payer policies.
Communicate with insurance companies, providers, and patients regarding authorization status.

Compliance & Documentation

Ensure all team activities comply with HIPAA and regulatory guidelines.
Maintain accurate records and audit prior authorization files for quality assurance.

Training & Development

Onboard new team members and provide ongoing training on payer policies and laboratory protocols.
Keep the team informed of changes in insurance requirements and molecular testing coverage.

All other duties as assigned.

Position Requirements (Education, Experience, Other)

Required

High school diploma.
4+ years in prior authorization, medical billing, or insurance verification.
Familiarity with molecular/genetic testing and payer guidelines.
Experience with Careviso, Glidian and Quadax systems is preferred but not required.
Leadership and communication skills.
Proficiency in EMR systems and Microsoft Office Suite.
Ability to analyze data and identify process improvements.
Attention to detail and accuracy.
Highly organized and effective communicator.
Problem-solving and critical thinking.
Ability to work in a fast-paced environment and manage multiple priorities.

Preferred

Associate or bachelor’s degree.
Workgroup coordinator experience.

Working Conditions

Flexibility to occasionally work out of standard hours when necessary, including nights & weekends, holiday, etc.

Physical Requirements

This job is primarily completing work from a desk.

#LI-Remote

Compensation

Hourly Rate: $22.74 - $27.79

Other compensation elements include:

equity grant
bonus eligible

ALERT: Malicious groups posing as Adaptive employees have recently used fraudulent email aliases to extend employment offers, provide fake documents, and request sensitive personal and financial information. Legitimate Adaptive employment opportunities are initiated through our careers page and extended after multiple interviews with verified employees. Adaptive does not ask new hires to purchase anything out-of-pocket, including home office supplies and equipment.

Interested in this position, but don’t meet all the requirements? Adaptive is committed to building diverse, equitable, and inclusive teams across our organization. Please consider applying even if your experience doesn’t match all the qualifications; you may be the exact candidate we’re searching for!

Adaptive is not currently sponsoring candidates requiring work authorization support for this position.

Adaptive’s posted compensation information includes a base salary (or hourly rate) range and summary of other available total compensation. The base salary range represents a minimum-to-maximum salary (or hourly rate) available to candidates upon extension of offer. Base salary is thoughtfully considered upon offer and is determined through multiple evaluation checks throughout the interview process, including: a candidate’s ability to meet minimum qualifications (skills/experience/education), a candidate’s ability to thoughtfully address preferred qualifications, current market conditions, and internal pay equity. Listed base salary is exclusive of bonus, commission, equity, differential pay, benefits, and other incentives.

Adaptive's benefits at-a-glance.

Adaptive Biotechnologies is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability. Please refer the “Know Your Rights: Workplace Discrimination is Illegal” Poster for more information. If you’d like to view a copy of the company’s affirmative action plan or policy statement, please email [email protected].

If you have a disability and you believe you need a reasonable accommodation to search for a job opening or to submit an online application, please e-mail [email protected]. This email is created exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only messages left for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

NOTE TO EMPLOYMENT AGENCIES: Adaptive Biotechnologies values our relationships with our Recruitment Partners and will only accept resumes from those partners who have active agreements with Adaptive. Adaptive Biotechnologies is not responsible for any fees related to resumes that are unsolicited or are received by any employee of Adaptive Biotechnologies who is not a member of the Human Resources team.

Senior Prior Authorization Specialist

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