OKX
Senior/Principal Product Manager, VIP Program
TLDR
Spearhead the strategy and product planning for VIP services that enhance growth and retention for high-net-worth individuals and professional traders.
OKX will be prioritising applicants who have a current right to work in Singapore, and do not require OKX's sponsorship of a visa.
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom.
OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er.
OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About The Opportunity
OKX is seeking an experienced VIP Product Lead to focus on creating exclusive product experiences and service solutions for high-net-worth individuals, professional traders, and other VIP customer segments.
You will spearhead the overall strategy and product planning for the VIP product line, driving customer lifecycle management, personalized services, and continuous optimization of system functionalities to enhance customer growth, retention and platform AUM (Assets Under Management).
What You'll Be Doing
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Define and own VIP product strategy, roadmap, and KPIs.
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Partner with cross-functional teams (Products, Engineering, Growth, Ops and Local teams).
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Partner with Local Markets to develop and align go-to-market plans and scalable playbooks.
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Develop scalable VIP growth tools (e.g., trial programs, incentive mechanics).
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Manage VIP lifecycle processes and engagement programs.
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Define KPIs, measure performance, analyze product usage and ROI; iterate based on data insights.
What We Look For In You
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5+ years in product management/strategy with a strong crypto background.
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Strong analytical, strategic planning, and execution skills.
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Familiarity with wealth management, trading products, OTC, or institutional workflows.
- Excellent communication; Bilingual (English + Mandarin) is required to communicate and collaborate effectively with stakeholders based in chinese-speaking markets.
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Ability to act independently, take initiative and thrive in a dynamic, fast-paced team environment.
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Strong stakeholder communication and data-driven decision capability.
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Problem solver, strong self-learner with sharp logical thinking.
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Bachelor's or Master's degree in a related field (e.g. engineering, statistics, business, marketing).
Perks & Benefits
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Competitive total compensation package
- L&D programs and education subsidy for employees' growth and development
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Various team building programs and company events
- Wellness and meal allowances
- Comprehensive healthcare schemes for employees and dependants
- More that we love to tell you along the process!
Notice:
All official OKX vacancies are published on this website. While roles may appear on selected third-party platforms from time to time, information on other sites may be inaccurate or outdated. If in doubt, please apply directly through our official careers website.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.
Benefits
Education Stipend
L&D programs and education subsidy for employees' growth and development
Health Insurance
Comprehensive healthcare schemes for employees and dependants
Team building programs and company events
Various team building programs and company events
Wellness and meal allowances
OKX operates as a prominent cryptocurrency exchange, enabling users to buy, sell, and trade a wide range of digital assets, including Bitcoin and Ethereum. In addition to facilitating crypto trading, they've developed OKX Wallet, a widely-used platform for accessing decentralized applications and exploring the Web3 landscape.
- Founded
- Founded 2017
- Employees
- 500+ employees
- Industry
- Diversified Financial Services
Principal Product Manager