Senior Principal Engineer

AI overview

Shape technical vision and drive engineering excellence while fostering a high-performance culture that empowers teams to deliver innovative solutions with real-world impact.

Serko is a cutting-edge tech platform in global business travel & expense technology. When you join Serko, you become part of a team of passionate travellers and technologists bringing people together, using the world’s leading business travel marketplace. We are proud to be an equal opportunity employer, we embrace the richness of diversity, showing up authentically to create a positive impact. There's an exciting road ahead of us, where travel needs real, impactful change.

With offices in New Zealand, Australia, North America, and China, we are thrilled to be expanding our global footprint, landing our new hub in Bengaluru, India. With rapid a growth plan in place for India, we’re hiring people from different backgrounds, experiences, abilities, and perspectives to help us build a world-class team and product.

As a Senior Principal Engineer, you’ll play a key role in shaping our technical vision and driving engineering excellence across our product streams. Your leadership will foster a high-performance culture that empowers teams to build innovative solutions with real-world impact.

Requirements

Working closely with stream leadership—including the Head of Engineering, Senior Engineering Managers, Architects, and domain specialists—you’ll provide hands-on technical guidance and help solve complex engineering challenges. As a Senior Principal Engineer, you'll also lead targeted projects and prototypes, shaping new technical approaches and ensuring our practices stay ahead of the curve.

What you'll do

  • Champion best practices across engineering teams, embedding them deeply within the stream
  • Proactively resolve coordination challenges within and across streams to keep teams aligned and unblocked
  • Partner with Product Managers to ensure customer value is delivered in the most pragmatic and impactful way
  • Lead or contribute to focused technical projects that solve high-priority problems
  • Collaborate with cross-functional teams to define clear requirements, objectives, and timelines for key initiatives
  • Explore innovative solutions through research and analysis, bringing fresh thinking to technical challenges
  • Mentor engineers and share technical expertise to uplift team capability and growth
  • Continuously evaluate and enhance system performance, reliability, and scalability
  • Stay ahead of the curve by tracking industry trends, emerging technologies, and evolving best practices
  • Drive continuous improvement across products and processes to boost quality, efficiency, and customer satisfaction
  • Maintain strong communication with stakeholders to gather insights, provide updates, and incorporate feedback
  • Exp: 14+ years


What you'll bring to the team

  • Strong proficiency in stream-specific technologies, tool and programming languages
  • Demonstrated expertise in specific areas of specialization related to the stream
  • Excellent problem-solving skills and attention to detail
  • Ability to lead teams through complex changes to engineering related areas, and maintain alignment across Product and Technology teams
  • Effective communication and interpersonal skills
  • Proven ability to work independently and collaboratively in a fast-paced environment
  • Tertiary level qualification in a relevant Engineering discipline or equivalent.

Benefits

At Serko we aim to create a place where people can come and do their best work.  This means you’ll be operating in an environment with great tools and support to enable you to perform at the highest level of your abilities, producing high-quality, and delivering innovative and efficient results. Our people are fully engaged, continuously improving, and encouraged to make an impact.

  • Some of the benefits of working at Serko are:
  • A competitive base pay
  • Medical Benefits
  • Discretionary incentive plan based on individual and company performance
  • Focus on development: Access to a learning & development platform and opportunity for you to own your career pathways
  • Flexible work policy.

Apply

Hit the ‘apply’ button now, or explore more about what it’s like to work at Serko and all our global opportunities at www.Serko.com .

Perks & Benefits Extracted with AI

  • Flexible Work Hours: Flexible work policy.
  • Health Insurance: Medical Benefits
  • Learning Budget: Access to a learning & development platform and opportunity for you to own your career pathways

Serko is an award-winning business travel and expense software company that’s winning on a global scale. We’re already the established leader in Australasia and revolutionizing the way people do business travel in the USA and Europe – and we’re growing!While the world of business travel is changing, we’re preparing companies for this with intelligent technology that helps them ensure the continued safety and well-being of their travelers – allowing for complex approvals where needed, giving real-time information about precautions taken by transport and accommodation suppliers, tracking and managing travel around the globe, increasing the flexibility of bookings, giving true visibility and control over costs – and we’re not stopping there. We’re backed by the biggest travel brands in the world like Booking.com and there is an exciting road ahead of us at a time where travel needs real, impactful change.Serko is at the forefront of travel innovation and is one of the most exciting businesses to work for in the high tech sector. We now have upwards of 250 employees in 4 countries so we're still small enough for everyone to know everyone but we're big enough to take on the big boys and win. And that's the plan.We're a diverse, close knit group with a flat structure where everyone's opinion matters and anyone can lead. We value people who have personal integrity, are adaptable, and are courageous with what they do. Serko’s people work collaboratively with energy and enthusiasm – so you’ll want to be up for the ride. All our offices are well equipped, funky and modern and, as you'd expect, equipped with games, exceptional coffee, fresh fruit and snacks. Our environment is upbeat, energetic and fun – and we look for people to add to our culture, not just fit our culture. The work here is challenging, complex and hugely rewarding. We know how to work hard and play hard, with a really lively social scene... and we reward our people well too. To find out more about Serko go to http://www.serko.com/about-serko/ or check out what's great about working at Serko, from our CEO Darrin Grafton.

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