OUR PURPOSE AT PLANCRAFT
Building the backbone of European trades together – with AI-first software.
We’re not just building software – we’re on a mission to create space for contractors & tradespeople by equipping them with AI solutions that work the way they do: fast, practical, and AI-first. With Tier 1 Investors from Europe and the US, like Headline and Creandum as well as 20,000+ tradespeople as customer base, we’re scaling across Europe to turn scattered tradespeople into thriving communities. We believe in zero admin, not zero personality – and we build every feature with the people in mind who wear the boots, not the suits. We’re #stoked to shape the future, #together as a team, and #humble in our mission to support the builders of tomorrow.
YOUR MISSION AT PLANCRAFT
As a Senior People Partner, you are the lead owner for People Operations & Partnering in Germany and a key shaper and operator enabling plancraft’s growth through clear, compliant, and scalable people practices.
You own the full People Ops & Partnering agenda for Germany — our largest employee base with ~120 employees and further growing — and continue to strengthen People Operations & Partnering as a trusted advisory function and operational backbone. You translate operational signals, business needs, and employee feedback into clear, low-friction solutions that work reliably in day-to-day reality. From individual cases and manager advisory to refining processes and guidelines to operational HR execution - you own People Ops & Partnering end-to-end.
Your Responsibilities
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Lead People Operations & Partnering for Germany, acting as the primary advisor and sparring partner to leaders and teams.
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Advise managers and handle complex people cases (e.g. performance management, role changes, exits) with consistency, compliance, and sound judgment.
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Own end-to-end People Operations across the employee lifecycle, including contracts, documentation, preparatory payroll, benefits administration, and maintenance of people systems.
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Own offer and pre-boarding communication, ensuring a reliable and smooth transition from signed offer to day one.
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Manage and resolve people requests within our dialogue system, ensuring timely, well-documented, and consistent handling.
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Design, maintain, and continuously improve people policies and guidelines, aligning with the Global People Partner on what is offered globally vs. locally.
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Translate operational signals into systemic improvements, identifying recurring issues, risks, and inefficiencies and turning them into clearer processes and ways of working.
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Own and continuously improve our HRIS landscape (Personio), ensuring data integrity, stable workflows and automations, and reliable reporting foundations.
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Collaborate with internal and external stakeholders (e.g. TA, People Experience, Finance, Legal, tax advisory) to ensure compliant, well-integrated people operations.
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Co-design core employee lifecycle touchpoints with the People Experience team, ensuring operational processes and employee experience reinforce each other.
YOUR PROFILE
Must-Have Skills
- 5+ years of experience in a People Ops / HRBP / People Partner role (or similar), with senior-level ownership and independent execution.
- Deep functional expertise across People Operations, with end-to-end responsibility for processes, systems, and guidelines (Germany-based employees focus).
- Proven ability to advise and enable managers in operational and case-based people matters (e.g., exits, PIPs, role changes) with clear judgment and calm communication.
- Strong knowledge of compliance-relevant People Ops topics, with a high standard for documentation, accuracy, and audit readiness.
- High attention to detail, reliability, and a structured way of working; comfortable owning many moving parts without losing clarity.
- HRIS proficiency (Personio preferred) and good data affinity (reports, metrics, data quality).
- Strong understanding of business priorities and how to translate them into People Ops decisions & frameworks.
- Excellent communication skills both verbally and in writing in German & English (C1/C2 level).
- Experience working in a startup/scale-up/growth-stage environment.
- Hamburg-based and willing to be regularly present in the HQ office (ideally minimum 2 days/week)
Nice-to-Have Skills
- Experience in international People Ops / partnering setups (e.g., decentralized or hybrid/international workforces)
- Hands-on experience with Personio and Leapsome
- Experience building dashboards, automations, or workflow improvements that measurably reduce incidents and recurring requests
Who this role is for
This role is for a senior People Partner who thrives at the intersection of operations, partnering, and system-building, and is comfortable carrying clear ownership across all three. You are someone who:
- combines strong operational ownership with trusted, hands-on partnering for leaders and teams
- balances day-to-day execution with continuously improving systems, processes, and standards
- applies sound judgment in complex situations while holding clarity, consistency, and compliance
- thinks in patterns and root causes, not just individual cases
- measures success by reduced friction, strong manager enablement, and trust from employees and leaders
WHY PLANCRAFT?
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Team Spirit: We’re driven by passion, commitment, and a shared mission. Team spirit matters to us — and we make it visible: with four major team event weeks per year, casual monthly on-site and remote formats, and a strong recognition culture where we regularly celebrate both the big and small wins together.
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Ownership: You’re encouraged to take ownership from day one. In a flat hierarchy and high-trust environment, you’re empowered to make meaningful decisions and drive real impact.
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Learning & Growth: We invest in your personal and professional development through a strong feedback culture, a personal learning budget, and targeted enablement formats. Our goal is to help you unlock your full potential.
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AI Enablement: Our internal tools and workflows are AI-enabled by design. We support every team and individual in applying AI at the next level in their daily work, including getting your own ChatGPT+ license, of course.
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Tech & Tooling: You’ll receive a MacBook, premium headphones, and everything else you need — from hardware to tools — to be effective in your daily doing.
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Flexibility: Whether Hybrid, or on-site — you work where you’re at your best. Our Hamburg office at Rödingsmarkt (with a rooftop terrace) is always open, and you decide each week how often you come in. And if you need a change of scenery, working abroad worldwide up to 2 months is always an option.
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Recharge: To ensure the needed rest, we offer 30 vacation days per year (based on a 5-day week) plus Dec 24th off. We also subsidize your Urban Sports Club membership and organize internal sport meetups.
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Mobility: You can lease a "JobRad" (Bike) and get a subsidized "Deutschlandticket" or "BahnCard" for public transport to be supported in your commute.
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International Environment: We’re becoming more international every month, with team members already in Italy, France, the Netherlands, and Austria — which is why English is our internal company language.