Senior People Operations Coordinator

Support core People Operations processes including onboarding, offboarding, employee changes, and documentation management

Coordinate onboarding logistics, maintain onboarding resources, and ensure a smooth new hire experience

Maintain accurate employee records and documentation across HR systems, ensuring consistency, privacy, and compliance

Assist with benefits administration including enrollments, life events, and open enrollment coordination

Serve as a primary point of contact for employee questions related to benefits and People Ops processes

Support leave tracking, benefits troubleshooting, and escalate issues as needed

Maintain and support HR systems (e.g., Rippling) including data updates, reporting, and basic administration

Assist with audits, reporting, and documentation management to support operational consistency

Organize and maintain internal knowledge bases, guides, and People documentation

Support recruiting coordination including interview scheduling and candidate logistics

Maintain candidate data within the ATS and assist during active hiring periods

Partner with hiring managers and the People team to ensure seamless onboarding transitions

Support employee engagement initiatives and coordinate internal events (e.g., All Hands, team gatherings)

Manage office operations including supplies, vendors, mail, and workspace coordination

Maintain a welcoming, functional office environment and liaise with building management

Provide light administrative support to leadership including scheduling, travel, and expense coordination

Assist with cross-functional operational tasks and ad hoc projects that reduce administrative burden

Ability to work in a hybrid environment, with an average of 2-3 days per week at our HQ in Durham, NC. 

Familiarity with People Operations processes and basic HR best practices

Strong organizational skills with the ability to manage multiple operational priorities

Excellent written and verbal communication skills with a strong customer-service mindset

Ability to collaborate effectively with cross-functional teams

High attention to detail and ability to manage sensitive information with discretion

Experience working with Google Workspace and/or Microsoft Office Suite

Experience maintaining or updating records within systems or databases

Comfort working with spreadsheets and reporting tools such as Microsoft Excel

Ability to handle sensitive information with discretion and strong judgment

Strong follow-through and comfort managing shifting priorities in a fast-moving environment

Experience supporting administrative, office, People Ops, or coordination-heavy workflows

Comfort working across a mix of employee-facing support, systems administration, and operational logistics

Familiarity with HR systems such as Rippling, UKG, BambooHR, ADP, or similar platforms

Experience working at smaller, growth-stage organizations, ideally within the technology industry

Experience supporting global teams or working with distributed workforces