Senior Patient Access and Revenue Cycle Consultant

About The Wilshire Group 

The Wilshire Group, a renowned boutique consulting firm in Los Angeles, specializes in revenue cycle optimization and fostering effective collaboration between operational and IT facets.  With a robust track record of aiding over 100 healthcare systems nationwide, our team thrives on professionalism, efficiency, and adaptability.

Our core values- professionalism, efficiency, and flexibility- underscore our commitment to creating an inclusive and dynamic workplace.  We embrace diverse narratives and believe in offering opportunities to exceptional individuals who bring their best to the table.

Senior Patient Access & Revenue Cycle Consultant (Epic)

Contract Length: 6 Months
Employment Type: W2 Contract
Compensation: $100.00 per hour
Benefits: None
Location: Remote (with potential on-site support as needed)

Position Overview

We are seeking a Senior Patient Access & Revenue Cycle Consultant to provide strategic and operational leadership across front-end revenue cycle functions. This consultant will operate at a senior advisory level, supporting patient access optimization, scheduling efficiency, eligibility, authorization workflows, and Epic-based process improvement initiatives.

This role is ideal for a consultant with deep Epic experience who understands both operational and IT perspectives, and who can lead complex, multi-site initiatives with measurable financial and operational impact.

Key Responsibilities

• Serve as a senior advisor supporting Patient Access, Scheduling, Registration, Eligibility, and Authorization functions

• Lead initiatives focused on reducing patient access–owned denials, including COB and authorization-related denials

• Optimize scheduling efficiency, patient movement, and front-end registration workflows

• Partner with operational and IT stakeholders to design and implement Epic-based improvements aligned to best practices

• Support implementation and optimization of:

  • Real-Time Eligibility

  • Authorization workflows

  • Registration edits and decision trees

  • Workqueues and operational reporting

• Act as project management lead for complex, multi-hospital initiatives, including change management and stakeholder coordination

• Develop dashboards, reports, and performance metrics to support operational and financial goals

• Provide subject matter expertise across Epic Patient Access applications

• Mentor analysts and operational teams on optimization strategies and best practices

• Support business development, assessments, and follow-on remediation initiatives as needed

Required Qualifications

• 10+ years of progressive experience in Patient Access and Front-End Revenue Cycle

• Extensive experience working with Epic in both implementation and optimization environments

• Proven expertise in:

  • Scheduling optimization

  • Front-end registration efficiency

  • Insurance eligibility and authorization workflows

  • Patient access–owned denials reduction

• Ability to function as a strategic advisor, not limited to build-only or task-based work

• Strong project management, communication, and stakeholder engagement skills

• Experience working with large health systems, academic medical centers, and multi-hospital organizations

Preferred Qualifications

• Prior consulting experience in healthcare revenue cycle environments

• Experience serving as an operational liaison between IT and business teams

• Epic certifications in Patient Access modules strongly preferred, including:

  • Cadence

  • Prelude

  • ADT / Grand Central

  • Welcome

  • MyChart

• Background in Real-Time Eligibility vendor implementation or optimization