Senior Officer- TA - Onboarding & Induction

Job Purpose:

This role is responsible deliver a world class onboarding experience to candidates, new joiners, relocation staff by extending great service. And demonstrate efficiency and productivity on all Onboarding KPIs.

Key Accountabilities:

• Customize the onboarding experience to meet the individual needs of each candidate.
• Keep clear and consistent communication throughout the onboarding process and provide candidates with a single point of contact for any questions or concerns they may have.
• Manage GBS related processes in align with Policies
• Support with GBS related Audit and Ops Risk assessments
• Manage background verification in line with Policy
• Ensure to provide excellent customer service to all new joiners during the process of Onboarding
• Ensure effective communication, collaboration with internal stakeholders, which are crucial for enhancing the onboarding experience for new hires. Improve interaction with HRBPs, Resourcing Team, Hiring Manager, vendors, and HR Employee Services team
• Support with UAE 3rd Party Onboarding
•  Assist with process of required employment paperwork
• Comply with the local Government requirement in a timely manner
• Support projects and initiatives of the Onboarding function.
• Prepare and share Standard/Ad-hoc reports & Dashboard with Stakeholders/ Management.
• Building a trusted relationship with our internal customers and stakeholders,
• Support on any other ADHOC tasks as prescribed by the Onboarding VP

The role holder will be expected to assist key stakeholders (primarily: Their Business Line, Compliance Control Room and Group HR) to ensure Conflicts of Interest and FABs Code of Conduct policies and protocols are upheld. The role holder will also partner and advise the aforementioned on; conflicts management, policy, process, procedure and breach escalation, including but not limited to core themes such as Gifts, Entertainments, Personal Account Dealing, Outside Business Interests/Activities, Material Deals and Information Walls

Minimum Qualification

• Bachelor’s degree in Business Administration, Human Resources or related discipline.

Minimum Experience and Skills

• Excellent Knowledge of English and preferably Arabic (spoken/written)
• Exceptional communication skills,both written and oral
• Ability to work in a fast paced, quickly changing environment
• Excellent costumer service skills
• Confidentiality and work ethics