At Udemy, we’re on a mission to transform lives through learning. Through our intelligent skills platform and a global community of instructors, we’ve helped nearly 80 million learners and more than 17,000 organizations achieve their goals. Come join us in ensuring everyone, everywhere has access to the skills they need to unlock their potential and create possibilities for themselves and others. Learn more about us on our company page.
Udemy is a global company headquartered in San Francisco, with additional U.S. offices in Denver and Austin, and international hubs in Australia, India, Ireland, Mexico, and Türkiye. This is an in-office position, requiring three days a week in the office (Tuesday, Wednesday, Thursday) and flexibility on Mondays and Fridays.
About this role
We are seeking an experienced and highly skilled Senior Network Systems Engineer to join our IT team. The ideal candidate will play a pivotal role in the development, administration, and maintenance of our on-premise office networks and cloud systems. You will be responsible for ensuring the reliability, security, and performance of our network infrastructure.
About your Skills
Networking Expertise: Comprehensive knowledge of networking technologies, including configuring and managing network devices specifically for office networks
Systems Administration: Proficiency in administering and supporting IT SaaS platforms and understanding of system integrations leveraging API connections or Workflow automation solutions. Experience administering AWS Cloud infrastructure and networking is a plus
Troubleshooting & Communication Skills: Strong ability to diagnose and resolve complex technical issues. Clear and effective communicator with the ability to collaborate with cross-functional teams
Adaptability: Willingness to learn and embrace new technologies and methodologies
Automation: Experience utilizing DevOps tools like Terraform & Ansible for network automation along with low code workflow automation tools like Workato or Okta workflows is highly desirable but not required
What you'll be doing:
Administer and maintain the VPN and office network infrastructure, ensuring high performance and reliability.
Manage and configure network devices including Cisco switches, Meraki switches, and Fortigate firewalls.
Support and administer corporate IT SaaS systems such as Okta, Google Workspace, Slack, and others.
Collaborate with IT and other departments to ensure seamless integration and operation of IT services.
Troubleshoot network and systems issues, implementing effective solutions to minimize downtime.
Monitor network performance and security, making recommendations for improvements.
Participate in on-call rotation for 24/7/365 network operations
What you’ll have
Minimum of 5-10 years of experience in network engineering, with a focus on-premise office network environments
Strong understanding of networking protocols and concepts, including TCP/IP, DNS, DHCP, VPNs, and firewalls
Background and experience in IT systems administration of SaaS solutions such as Okta, Google Workspace, Slack, Atlassian (Jira, JSM, Confluence)
Relevant certifications (e.g., CCNP, AWS Certified Advanced Networking Specialty, Okta) are a plus
#LI-ST5
We understand that not everyone will match each of the above qualifications. However, we also realize that everyone has unique experiences that can add value to our company. Even if you think your background might not perfectly align, we'd love to hear from you!
We aspire to be as vibrant and dynamic as the communities we serve, as inquisitive as those who use our platform, and as revolutionary as the future we strive to open for everyone. Here are some of the things we love about life at Udemy:
We’re invested in creating an inclusive environment that welcomes a diverse range of backgrounds and experiences. From creating employee resource groups, ensuring we’re a Fair Pay Workplace, and building a flexible work culture, our belonging, equity, diversity, and inclusion (BEDI) initiatives always put our people first. We want you to be able to bring your authentic self to work because when we all do, we’re better for it.
Learning is what we do – inside and out. Our Learning & Development team is second to none, helping ensure your journey is one of continuous progression. You’ll also have unlimited access to Udemy courses, monthly UDays (meeting-free professional development days), and a generous annual professional development stipend.
Our reason to exist is to revolutionize learning – that calls for taking risks and learning from failures. Whether it’s our hackathons (a company-wide effort to envision new possibilities for our product) or sharing our prototypes, we see experimentation as a crucial step on the path to success.
We’re committed to creating world-class employee experiences and are proud of the recognition of this by Great Place to Work.
Of course, the best thing about being part of Udemy is knowing your work makes a difference for people and organizations around the world. You’ve got the skills; why not use them to help others develop theirs?
At Udemy, we value diversity and inclusion and consider qualified applicants without regard to race, color, religion, sex, national origin, ancestry, age, genetic information, sexual orientation, gender identity, marital or family status, veteran status, medical condition, or disability.
Our benefits start with you and were built to provide you and your family with the protection and care you need, making it easy to access the right coverage when you need it most. Benefits vary by region, and we encourage applicants to review our US Benefits, Ireland Benefits & Turkiye Benefits pages to get an understanding of some of the benefits we offer. For details on region-specific benefits, please refer to the information provided during the hiring process.
Information regarding data privacy is available within the Udemy Careers Privacy Notice.
We believe anyone can build the life they imagine through online learning. Today, millions of students around the world are advancing their careers and passions by exploring and mastering new skills on Udemy, and expert instructors are able to share their knowledge with the world. Through our global marketplace and our solutions for businesses and governments, we connect people everywhere with the skills they need for success in work and life. We’re a close-knit bunch that enjoys problem-solving and collaboration, and we share a serious belief in the power of learning and teaching to change lives. Udemy’s culture encourages innovation, creativity, passion, and teamwork. We also celebrate our milestones and support each other every day. Founded in 2010, Udemy is publicly traded and headquartered in San Francisco’s SOMA neighborhood with offices in Denver (Colorado), Dublin (Ireland), Ankara (Turkey), Gurugram (India), and São Paulo (Brazil).
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Systems Engineer Q&A's