Senior Network Engineer II

At Shutterfly, we make life’s experiences unforgettable. We believe there is extraordinary power in the self-expression. That’s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.

As part of the Shutterfly Network Engineering (NetEng) Team, you will be expected to provide continuity, develop organizational knowledge, and tactical oversight for our network infrastructure. This role involves managing and optimizing a tech stack, including Cisco SD-WAN, Panorama/Pa FW’s, Zscaler, F5’s, Cisco WLC’s and SolarWinds. 

The Senior Network Engineer is responsible for implementing, operating, securing and supporting the organization’s production and enterprise network infrastructure. This role serves as a senior technical resource and supports advanced routing, switching, firewall, SD-WAN, wireless and load-balancing technologies. The Senior Network Engineer works closely with NetEng Principals, security teams and business units to ensure a robust, highly available and secure network environment

What You'll Do Here:

• Assist in Design, implement and administer production and enterprise LAN, WAN, WLAN, manufacturing and data center network environments.
• Lead deployment, configuration and optimization of Cisco SD-WAN environments.
• Manage, maintain, and troubleshoot Palo Alto firewalls and Panorama for centralized policy management.
• Administer and optimize Cisco Wireless LAN Controllers (WLC) and associated access points.
• Configure and support F5 Load Balancers (LTM/GTM) for high availability and application delivery.
• Manage assigned ServiceNow tasks and incidents, ensuring compliance with SLA requirements and timely resolution.
• Monitor network performance, analyze trends, and resolve complex issues with minimal downtime.
• Develop and maintain network diagrams, architecture documentation, runbooks, and standards.
• Maintain network security controls (Zscaler, firewalls, ACLs, segmentation, IDS/IPS).
• Evaluate new network technologies, recommend improvements, and contribute to long-term strategy.
• Provide Tier-III support for escalated network incidents and participate in an on-call rotation.
• Collaborate closely with cross-functional teams including systems, cloud, and security operations.
• Contribute with knowledge-sharing across the IT team.

The Skills You'll Bring:

• Degree in IT, Computer Science, Engineering, or related field; or equivalent experience. 
• 7+ years of progressive experience in enterprise network engineering.
• Hands-on experience with Cisco networking technologies, Palo Alto firewalls, and F5 load balancers.
• Cisco SD-WAN: deployment, routing policies, templates, vManage/vBond/vSmart.
• Palo Alto Networks: firewalls, Panorama, security policies, App-ID, User-ID, threat prevention.
• F5 Load Balancers (LTM/GTM): virtual servers, pools, iRules, SSL offloading.
• Cisco WLC / Wireless: RF design, controller configuration, AP provisioning, security.
• Strong understanding of routing and switching protocols (BGP, OSPF, EIGRP, STP, VLANs, VRF).
• Experience with VPN technologies including IPSec, SSL-VPN, and remote access.
• Familiarity with network automation tools (Python, Ansible) a plus.
• Working knowledge of cloud networking (AWS, Azure) preferred.
• Proficiency with network monitoring/management tools (SolarWinds, DNAC, or similar).
• Strong analytical and troubleshooting skills, especially in complex and time-sensitive scenarios.
• Excellent communication and documentation abilities.
• Ability to manage multiple priorities and work independently.
• Strong commitment to security, reliability, and continuous improvement.

Work Environment: 

• High performing team.
• Occasional travel to remote sites.
• May require evening or weekend work for maintenance windows or urgent incidents.

Supporting a diverse and inclusive workforce is important to Shutterfly not only because it directly reflects our value of Embracing our Differences, but also because it’s the right thing to do for our business and for our people. We welcome all applicants and evaluate them based on their qualifications. Learn more about our commitment to Diversity, Equity, and Inclusion on our Career Site.

This position will accept applications on an ongoing basis until filled.

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