Founded in 2004, NetBrain is the leader in no-code network automation. Its ground-breaking Next-Gen platform provides IT operations teams with the ability to scale their hybrid multi-cloud connected networks by automating the processes associated with Diagnostic Troubleshooting, Outage Prevention and Protected Change Management. Today, over 2,500 of the world’s largest enterprises and managed services providers leverage NetBrain’s platform.

What We Need

NetBrain is looking for an enthusiastic, relationship-minded and technically savvy individual to join us as a Senior Network Automation Services Engineer on our Customer Journey Team. We need someone who is ready to help our customers transform their organizations by creating a culture of no-code automation innovation.

What You'll Do

Contribute to the evolution of how Network Operations can be automated and transformed for global Enterprises and MSPs
Lead customers in the identification of high impact automation targets for their Network Operations through analysis of ITSM data
Analyze customer’s network technologies, existing playbooks and design documents to create automation solutions
Train and develop customer engineers with automation knowledge to continue to automate on the NetBrain platform
Architect and create automation for critical network operations tasks through NetBrain’s automation capabilities (Runbook, Qapp, Dataview, integrations etc.)
Engage with existing vendor partnerships, research public domain knowledge to create automation content
Additional responsibilities as assigned.

What You Bring

Bachelor’s or Master's degree in Computer Science, Information Technology, or a related field.
8+ years of experience in software development, network engineering, network automation, or related roles.
Solid understanding of common network tools including Network Monitoring, Incident Management, Log Analysis, etc.
Strong analytical and troubleshooting skills with the ability to identify issues and implement effective solutions.
Excellent verbal and written communication skills, with the ability to collaborate effectively across teams.
Strong attention to detail and quality, with a commitment to delivering reliable and efficient solutions.
Manual Dexterity: Repetitive motion of wrists, hands and fingers for using a computer.
Stationary Tasks: Sitting for extended periods, remaining in a stationary position.

What We Offer

Our comprehensive compensation package is vital in how we recognize our people for the impact they make on us reaching our goals as a company.

For this role, the estimated base is $130,000 - $150,000 + Bonus. The actual salary may vary based on a range of factors, including market and individual qualifications objectively assessed during the interview process.

The range listed above is a guideline and may be modified. People Experience offers a comprehensive benefits package in addition to cash compensation that includes but is not limited to 401k and medical/dental coverage. Speak with your Recruiter for more details on our Total Rewards philosophy.

NetBrain invites all interested and qualified candidates to apply for employment opportunities.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law.

If you have a disability that prevents or limits your ability to use or access the site, or if you require any other accommodation in the application process due to a disability, you may request a reasonable accommodation. To make a request, please contact our People Team at: [email protected] and we will be happy to assist you.

In compliance with applicable laws, NetBrain conducts holistic, individual background reviews in support of all hiring decisions.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Senior Network Automation Engineer

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