Senior Manager- Team Leader (Credit Control Europe)

Why you'll love working at Xceedance:

• The people - we're a diverse group of fun-loving people with a range of talents, yet we are all focused on one goal - delivering the best possible service to our clients.
• Our position in the insurance industry - Xceedance supports insurers, reinsurers and brokers worldwide. We make it possible for our clients to drive
operations, implement technology and improve their performance. And what's best about this is that we are at the cutting-edge of the industry, playing a leading role in helping our clients' develop.
• Your development - we don't just talk about your development, we have a rigorous set of policies in place to drive your development month after month. Regular training, mentoring, networking. Plus your own development budget.

Is this job for me?

In this role you will lead a team of approx. 8 team members for our Client. Senior Manager will be accountable for the following Europe teams:
• Reporting & Invoicing,
• Cash Application & Payables,
• Collections & SOA.
Whether you're looking to build on your previous experience or starting your first lead role, you'll need to be able to learn quickly and take advantage of training programs to build up your manager skills step-by-step.

Role responsibilities:

• The individual will be responsible for managing mentioned activities/processes including client facing interactions.
• Responsible for mentoring current members, providing them with the necessary guidance they need in order to deliver results.
• Guide, coach and support the development of staff including regular 1-2-1s.
• Responsible for management administration for the team (e.g. annual leave management, compliance etc.).
• Work with the Manager, Country Coordinators & other stakeholders (depending on needs) to ensure that the expectations (BAU vs additional activities) are managed efficiently.