Senior Manager, Supply Strategy

Empowering the world's leading companies to reward every traveler’s journey, Rocket Travel by Agoda is a trailblazer of travel technology—delivering unmatched loyalty solutions with speed, innovation, and a culture that champions inclusivity, collaboration, and excellence at every step. Here is how we work:

• Work with a group of intrinsically motivated people with a track record for building successful new businesses from scratch.
• Embody curiosity, community, and accountability. We live and build products by these values every day. 
• Own decisions and take action that can be implemented in a matter of days (or hours).
• Get inspired and encouraged to vacation faster, with an annual vacation stipend.
• Chicago hybrid. We have an amazing office in the Chicago West Loop. We have a hybrid team and a flexible work environment. 
• Share your passion for travel with equally adventurous teammates. 
• Work within the largest online travel company in the world. Rocket Travel creates B2C and B2B2C travel products and is part of Booking Holdings (BKNG). We have many worldwide partners and a diversified business.

Role Details  

As a Sr. Manager, Supply Strategy at Rocket Travel, you will represent Rocket Supply internally and externally, lead strategic initiatives, and improve supply performance across flight, hotel, car, and insurance verticals.

Responsibilities

• Identify and scope new supply programs using data analysis, supply experience, and cross-functional collaboration.
• Estimate opportunity size with finance to support prioritization and present proposals to product, commercial, legal, and finance teams.
• Develop project plans and coordinate cross-functional work to deliver sustainable business outcomes.
• Present project progress and results to internal stakeholders and external partners.
• Support the launch of White Label partners by ensuring supply requirements are planned and operational at launch.
• Manage supplier partnerships across flight, hotel, car, and insurance: build relationships, review performance, and work to meet KPIs.
• Own resolution of supply escalations: triage issues, determine root cause and impact, and define scalable solutions.
• Maintain knowledge of hotel rate distribution systems and support execution of rate distribution strategy changes.
• Define measurable quarterly goals, report results, and iterate on programs using data-driven insights.
• Produce regular reporting on bookings, pricing, availability, ranking, and property conversion.

About you

• About 7+ years of relevant experience in travel supply, B2B2C travel, or supply management preferred; equivalent experience will be considered.
• Demonstrated ability to work independently and move projects forward.
• Clear written and verbal communicator who can synthesize complex information for varied audiences.
• Highly organized and able to manage multiple priorities across teams.
• Experience facilitating meetings and presenting to senior leaders and external partners.
• Customer-focused: able to identify and solve pain points for travelers, suppliers, partners, and colleagues.
• Proficient with Microsoft Office, Google Sheets, Docs, and Slides.
• Goal-oriented with experience setting measurable monthly and quarterly objectives and negotiating outcomes that balance stakeholder needs.
• Curious and growth-minded, open to feedback and diverse perspectives.
• Comfortable with resourceful problem-solving in a small-team environment.

Diversity at Rocket Travel by Agoda

Rocket Travel by Agoda is dedicated to creating a diverse, equitable, and inclusive workplace where everyone has the opportunity to reach new heights in their career. We encourage all applicants looking to expand their knowledge working alongside talented, dedicated colleagues to apply to our team. 

Note on general employment requirements

Candidates should be authorized to accept employment in the US from any employer, should be willing to start within three weeks of accepting an offer, and must be able to work a hybrid work schedule with 2-3 days per week in our Chicago office.

Equal Opportunity Employer  

At Rocket Travel by Agoda, we pride ourselves on being companies represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Rocket Travel by Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunities regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details, please read Rocket Travel by Agoda’s privacy policy. Find our applicant policy here: https://www.rockettravel.com/privacy-policy

A Final Word: 

To all recruitment agencies: Rocket Travel by Agoda does not accept third party resumes. Please do not send resumes to our jobs alias, employees or any other organization location. Rocket Travel by Agoda is not responsible for any fees related to unsolicited resumes.

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus. 

The annual salary range for the Chicago area is $105,000 - $158,000.