About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster.

At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

Position Overview

As a Senior Engineering Manager, you will lead backend, frontend, QA, and technical leads responsible for building scalable, resilient, and high-performance services for our Third Party Management Platform.

You will own engineering execution—from architecture to delivery—while fostering a high-performance culture rooted in technical excellence, innovation, and an AI-first mindset. Your expertise across MERN (React/Node), .NET/PHP components, AWS/Azure, SQL/NoSQL datastores, microservices, and AI/Agentic AI will directly influence the technical strategy of our SaaS platform.

This role is ideal for a leader who thrives in complex distributed systems, collaborates deeply with Product and Design, and knows how to scale teams, systems, and engineering practices.

Key Responsibilities

Leadership & Strategy

Define engineering roadmaps, communicate priorities clearly, and align execution with business objectives.
Provide strong technical leadership across multiple teams, setting the bar for code quality, architecture, and delivery.
Identify systemic challenges and propose actionable solutions that improve reliability, scale, and developer productivity.
Influence engineering culture, encourage innovation, and build a climate of ownership and accountability.
Mentor engineers and technical leads, guiding career growth, skills, and performance.

Engineering Excellence

Drive design and delivery of scalable, secure, high-performance microservices and cloud-native applications.
Lead modernization of UI and backend systems to ensure maintainability, performance, and excellent user experience.
Conduct code reviews, enforce best practices, and uplift engineering maturity across teams.
Champion AI-first development—integrating AI/LLMs/Agentic AI into the platform and accelerating developer velocity using tools like GitHub Copilot and Cursor.

Architecture & Technology

Provide architectural oversight for MERN (React + Node) systems, with familiarity in .NET or PHP components.
Own system design for distributed, event-driven, and serverless architectures.
Optimize backend performance, scalability, and reliability across SQL/NoSQL systems.
Lead cloud adoption and architecture using AWS and/or Azure, leveraging Infrastructure as Code (IAC).
Ensure best-in-class standards for system security, identity, compliance, observability, and automated testing.

Cross-Functional Collaboration

Partner closely with Product, Design, DevOps, Cloud, and Security teams to deliver end-to-end solutions.
Ensure seamless deployment, monitoring, and production support for mission-critical services.

What You Need to Succeed

Experience & Expertise

15–20 years of software engineering experience, including 4+ years in engineering leadership roles.
Deep experience with MERN (React/Node) and ability to work with .NET or PHP components.
Proven ability to architect systems using LLMs, Agentic AI, RAG frameworks, and AI-driven design patterns.
Strong background in AWS and/or Azure cloud platforms, including cloud migration strategies.
Hands-on expertise with relational & NoSQL databases (MySQL, MSSQL, PostgreSQL, NoSQL).
Experience designing and scaling microservices architectures in high-growth SaaS environments.
Familiarity with IaC (AWS CDK/Terraform) and CI/CD pipelines.
Strong knowledge of application security, observability, monitoring, and automation.
Excellent problem-solving ability and strong stakeholder communication skills.

What Diligent Offers

A culture of creativity, innovation, and continuous improvement.
Flexible work environment, competitive leave, and periodic meeting-free days.
Global presence with offices in New York, DC, London, Vancouver, Budapest, Bengaluru, Sydney, and more.
A strong commitment to diversity, equity, and inclusion, supported by Employee Resource Groups and education programs.
A mission-driven company that created the modern governance movement and is committed to building a more sustainable and equitable world.

What Diligent Offers You

Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.

Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.  To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

_{We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights. We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].}

_{To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.}

Senior Manager, Software Engineering

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