Senior Manager, RFP Response

Job Summary:

The Senior Manager, RFP Response is a strategic proposal leader responsible for the end-to-end management, quality, and competitiveness of complex, high-value RFP and RFI responses across commercial, health plan, health system, and state and federal government markets. This role owns the full proposal lifecycle—from pre-RFP strategy and qualification through submission, finalist presentations, and post-submission follow-up—ensuring alignment with growth objectives and revenue targets.

This position is accountable for accelerating RFP throughput while elevating overall proposal sophistication, positioning, and win probability. The Senior Manager leads cross-functional coordination across Trade, Underwriting, Clinical, Network Operations, Legal, Compliance, and Sales to develop compelling, compliant, and analytically rigorous responses. Responsibilities include project managing advanced formulary and network disruption modeling, regulatory-sensitive pricing and rebate strategies, and performance guarantee development, ensuring all components align precisely with RFP requirements, evaluation criteria, and client-specific objectives.

The role also drives proposal governance, timeline management, resource allocation, and executive review processes, maintaining strict adherence to compliance, regulatory, and contractual standards—particularly in government and public sector procurements. In addition, the Senior Manager continuously enhances proposal infrastructure, content libraries, messaging frameworks, and best practices to improve efficiency, consistency, and overall quality.

The ideal candidate brings extensive, hands-on PBM experience and a demonstrated history of successfully leading large, complex, and high-value RFPs from pre-RFP strategy through final submission and presentation. This individual excels at orchestrating cross-functional collaboration ensuring alignment of strategy, pricing, and operational commitments while managing multiple concurrent workstreams within compressed and high-stakes timelines.

Strong strategic acumen is essential, with the ability to translate nuanced RFP requirements, client-specific objectives, and sales strategy into clear persuasive proposal narratives. A consistent record of delivering compliant, defensible, and competitively differentiated responses within highly regulated and intensely competitive markets is required.

Reporting to the Senior Director of Proposal Response, this leader will serve as a central project manager and strategic architect for proposal execution—ensuring timelines, compliance requirements, and deliverables are met with precision. The role partners closely with Marketing, Trade, Underwriting, Clinical, Network Operations, Legal, Compliance, and Sales, and executive stakeholders to deliver cohesive, compelling, and analytically rigorous responses that position the organization competitively in highly regulated and strategic markets.

In addition to managing active proposals, this role is accountable for continuously enhancing the proposal knowledge repository, refining reusable content, strengthening analytical storytelling, and elevating overall response quality to support sustained growth and expansion into increasingly complex bid environments.

Primary Job Duties & Responsibilities:

• Lead End-to-End Proposal Strategy and Execution: Direct the full lifecycle management of complex PBM RFPs, RFIs, and surveys, including initial intake assessment, timeline development, deliverable mapping, and final submission governance. Organizes and participates in strategy meetings with senior sales personnel to determine the strategy and sales emphasis of each proposal.
• Drive Strategic Response Architecture: Partner with senior Sales leadership to define win strategy, value positioning, pricing narrative alignment, and competitive differentiation for each pursuit, ensuring alignment with market-specific requirements.
• Manage Cross-Functional Workstreams: Serve as the central RFP project manager coordinating Pricing, Rebate Strategy, Network, Clinical, Finance, Compliance, Legal, IT, and Executive stakeholders to ensure analytical deliverables, modeling outputs, and documentation are delivered accurately and on time. Maintains the integrity of proposal management software answer library and other assets.
• Oversee Advanced Analytical Deliverables: Coordinate and integrate complex RFP components including rebate analyses, network disruption scenarios, pricing exhibits, guarantees, and benefit design comparisons, ensuring consistency between narrative responses and financial submissions.
• Develop Executive-Level Messaging: Author and refine high-impact Executive Summaries and strategic positioning sections that translate technical, financial, and operational strengths into compelling, client-centric value propositions.
• Maintain and Elevate Proposal Infrastructure: Continuously refine and curate the proposal content library and knowledge repository, strengthening response quality, version control, analytical storytelling, and reusability across increasingly sophisticated bid environments.
• Govern Quality Assurance and Final Production: Lead comprehensive quality reviews, redlines, and executive approvals; oversee production and submission logistics to ensure accuracy, completeness, and deadline adherence across all deliverables.
• Support Scalable Growth: Identify process improvements, workflow enhancements, and resource optimization opportunities to enable the team to manage increasing RFP volume and longer, more complex sales cycles.

Requirements/ Qualifications:

• PBM or PBM Technology RFP experience is a must.
• Software / consulting industry experience is a plus.
• Comfortable with proposal management software; power user of MS Word and Excel preferred.
• Requires a BA/BS degree and a minimum of eight (8) years of progressive experience in PBM, healthcare, or related proposal leadership roles; equivalent combinations of education and experience will be considered. Direct experience supporting Sales strategy and/or a background in healthcare marketing, competitive positioning, and client-facing communications is strongly preferred and considered a plus.

Salary Range: 100,000 - 130,000