Senior Manager, Revenue Operations

Wisedocs is a fast-growing, venture-backed AI platform that transforms how insurance companies analyze claims. With ~$20M USD raised, 100+ team members globally, and 90+ customers across North America and Australia, we’re doubling revenue year over year.  

Founded by experts who’ve experienced the claims process firsthand, Wisedocs combines deep domain knowledge with next-gen AI trained on 100M+ documents. Our platform turns complex medical records into clear, structured insights—backed by expert human oversight.  

Join a mission-driven team building intelligent products that cut through complexity, accelerate decision-making, and make a real impact when it matters most.   

Role Summary 

Wisedocs is building the infrastructure behind modern insurance and legal document review — and our revenue engine is growing fast. Marketing, Sales, and Customer Success are scaling in parallel, and we need one person who can hold the GTM picture together: someone who builds the systems, surfaces the signals, and turns data into decisions that actually move the business. 

The Revenue Operations Senior Manager will own our full GTM tech stack — from vision to execution. You'll design the reporting infrastructure that our Senior Leadership Team (SLT) depends on and that drives day-to-day performance across our customer-facing teams. 

This role suits someone who thinks in outcomes, moves without being asked, and brings a point of view. If you're looking for a defined backlog and steady scope, this isn't it. If you want to own a function and shape how a scaling company runs its revenue engine, this is the role. 

 
What you'll be doing: 
 
GTM Technology & Systems 

• Own the configuration, administration, and evolution of HubSpot and the broader GTM tech stack (SalesLoft, Avoma, Vitally, ZoomInfo, LinkedIn Sales Navigator, Koalify, and others) 

• Evaluate new technology solutions to improve and modernize our revenue generation engine 

• Drive integrations and data flows across platforms to maintain a single source of truth for the revenue org 

• Support end-users as needed 

Reporting, Analytics & Insights 

• Build and own GTM reporting infrastructure used by senior leadership, covering pipeline, conversion, retention, and expansion 

• Respond to ad-hoc analysis requests with context and a point of view — not just numbers 

• Proactively surface trends, anomalies, and opportunities, always paired with a recommendation 

Data Quality & Prospecting Infrastructure 

• Own CRM data quality end-to-end — set standards, perform enrichment, implement preventative solutions, run cleanup initiatives, and build processes that prevent decay 

• Keep outbound and event-driven prospecting data fresh and actionable across Marketing, Sales, and Customer Success 

RevOps Strategy & Revenue Planning 

• Own and actively manage the RevOps roadmap — prioritize ruthlessly, track outcomes (not just completion), and communicate tradeoffs clearly 

• Design territories, revenue models, and company/account structures to support planning and ABM at scale 

• Translate company targets into team- and individual-level goals across Marketing, Sales, and Customer Success 

• Design Sales compensation plans, including documentation and calculators 

• Manage cross-functional initiatives and remove roadblocks as needed 

• Build and lead a small, high-performing RevOps team as the business grows 

You're a great candidate if: 

• 5+ years in Revenue Operations, Sales Operations, or a closely related GTM function, with at least 1–2 years managing others 

• Hands-on HubSpot Sales Hub admin experience — CRM workflows, pipeline management, and reporting 

• Hands-on Salesforce Sales Cloud admin experience and CRM best practices 

• Strong spreadsheet skills 

• Ability to move from data to insight to recommendation — analysis with a point of view, not just reporting 

• Proven track record owning a roadmap: intake, prioritization, and stakeholder communication 

• Strong CRM data quality instincts — you've built hygiene processes from scratch, not just inherited them 

• Experience supporting Marketing, Sales, and CS simultaneously in a B2B SaaS or tech-enabled services environment 

• Experience implementing AI-based GTM solutions, with measurable results 

Nice to Have 

• Familiarity with tools in our current stack: SalesLoft, Avoma, Vitally, ZoomInfo, LinkedIn Sales Navigator, or Koalify 

• Experience designing or supporting an ABM program, including account-level data architecture 

What we offer: 

• Flexible hybrid environment - 2 days a week at our Toronto HQ

• Modern employee benefits, including health and dental coverage  

• Competitive compensation, with valuable stock options, as we’re still a young company growing very quickly.   

• An opportunity to develop very rapidly in your career. We can offer you a super-immersive learning environment, and when you thrive there, you will have the opportunity to rapidly develop this opportunity into senior practitioner or management opportunities as you choose.   

• Access to a learning and professional development fund to help you level up your career while you’re working with us. We hope to be an incredible step up in your career if you decide to come and work with us.   

• Company events   

• Generous Paid Time Off   

• Paid Sick Days   

• Casual Dress code   

• Employee Referral Bonus   

• Tuition Assistance   

• Plus, many other Recognition Programs!   

Recruitment Journey at Wisedocs   

We're excited to meet you and explore the possibilities together!  At Wisedocs, honesty is one of our core values. Our Recruitment process is transparent to ensure you are set up for success:    

• Round 1 – People & Culture Screen (20–30 min): A conversation about your background, goals, and the role. 

• Round 2 – RevOps Team Interview (60 min): A deeper dive into your revenue operations experience, technical expertise, stakeholder partnerships, and how you think analytically and prioritize. 

• Round 3 – Hiring Manager Interview (45 min) 

• Round 4 – Case Study & Panel Interview (60 min) 

• Round 5 – Executive Interview with COO & CFO (30 min) 

Compensation  

The  target base salary for this role is $105,000 - $155,00 CAD. This range reflects the full growth journey within the role — from building and developing skills early on, to becoming highly proficient and ultimately achieving excellence. Where an offer lands within the range is based on your experience, skills, and impact, which we assess throughout the hiring process.   

We’re committed to fair and transparent pay and ongoing career development. If your expectations fall outside this range but you’re excited about the role, we still encourage you to apply.   

Note: We use AI-powered tools alongside human review to support a fair, inclusive, and efficient hiring process, helping us work smarter and create better experiences for our customers and team.  

This posting is for current and future opportunities at Wisedocs. Even if there isn’t an immediate opening, we’re always excited to meet great people. If your experience lines up, we encourage you to apply — we’ll reach out when a role opens that’s a good fit.  

*Wisedocs AI is an equal opportunity employer and are committed to providing employment accommodation in accordance with AODA. If you require an accommodation, please notify us and we will work with you to meet your needs.