Senior Manager, Revenue Operations

About This Job

The Senior Manager, Revenue Operations (RevOps) will lead a team focused on delivering actionable insights, enhancing pipeline management, and optimizing performance of customer-facing teams to drive revenue growth. This is a newly created leadership role designed to bring senior ownership, structure, and leverage to Revenue Operations as the function scales. This is a newly created leadership role designed to bring senior ownership, structure, and leverage to Revenue Operations as the function scales. You will act as a strategic partner to sales leadership, overseeing key GTM metrics, forecasting methodology, data analytics, and operational efficiency to improve productivity and scalability of our customer-facing teams. This role will be responsible for driving operational excellence by aligning people, processes, data, and technology to improve revenue growth and efficiency.

What You'll Do...

• Lead a team to own and optimize the end-to-end revenue operations framework across all customer facing teams, including Sales, Marketing, and Customer Success Operations.
• Manage, mentor, and develop a high-performing RevOps team
• Set clear goals, prioritize initiatives, and ensure timely delivery of key projects
• Foster a culture of accountability, continuous improvement, and operational excellence
• Act as a strategic thought partner to Sales, Marketing, Customer Success, and Finance leadership to identify growth opportunities, surface operational gaps, and lead cross-functional execution with clear ownership and accountability.
• Translate revenue strategy into scalable processes, workflows, and operating rhythms
• Lead and ensure accuracy of revenue forecasting, pipeline management, and performance reporting, developing and maintaining dashboards and KPIs to drive data-informed decisions and improvements
• Analyze funnel conversion, deal velocity, retention, and expansion metrics to improve revenue outcomes
• Drive system enhancements, integrations, and automation to improve efficiency and data quality
• Establish and enforce data governance, hygiene, and documentation standards
• Lead cross-functional initiatives such as territory planning, quota setting, capacity modeling, and compensation support
• Align GTM teams around shared metrics, definitions, and operational best practices
• Operate effectively in ambiguity by prioritizing initiatives, balancing short-term execution with long-term scalability, and driving progress across competing cross-functional demands.

What You Bring...

• 7+ years of experience in Revenue Operations, Sales Operations, or a related GTM operations role
• 3+ years of people management experience
• Strong expertise in CRM platforms (e.g., Salesforce) and RevOps tooling
• Proven experience owning forecasting, pipeline management, and revenue analytics
• Strong analytical skills with the ability to translate data into actionable insights
• Familiarity with marketing automation, customer success platforms, and BI tools
• Strong executive communication and stakeholder management skills, with experience influencing decision-making across senior leaders and cross-functional teams.

It’s a Bonus If You…

• Background in POS SaaS, retail tech, or fintech industries

You’ll Get…

We are targeting a starting salary of $132,000 - $178,000 based on the intended level for this role.

In addition to cash compensation, our total rewards package includes:

• Full medical benefits including dental and vision plans to ensure you always have the best care.
• Equity packages in the form of stock options to all employees.
• Technology (hardware, software, reading materials, etc..) allowance
• Flexible vacation and sick days

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