Senior Manager, Retail Allocations - NAM

Department: Merchandise Planning & Allocations - NAM Reports to: Director, Allocations - NAM Location: HQ – North Vancouver, BC Your Opportunity at ARC’TERYX: As the Senior Manager, Retail Allocations - NAM you are responsible for executing Arc’teryx’ product flow and merchandising vision through DTC channels for the North America region. Together with your team, you will ensure that Arc'teryx retail stores are supplied with the right product according to seasonal flow plans and are replenished at an optimal cadence and volume. You are a Change Champion and strong partner to our Commercial and Product teams, enabling the NAM retail vision. Meet Your Future Team: The Merchandise Planning & Allocation team is a cross functional group whose focus is to continuously drive sales and margin, while mitigating inventory risks by finding the balance between the right product, at the right quantity, in the right place, at the right time. If you were in the Senior Manager, Retail Allocations - NAM role now, here are some of the core activities you would be doing:

Championing the implementation and change management of our End2End Planning solutions

Building, coaching and developing a high performing North American Allocations team that manages all phases of product movement within DTC Retail channels

Developing and monitoring performance objectives, ensuring alignment with company strategic goals

Collaborating closely with Merchandise Planning to ensure that planning and execution are reconciled and that the right product is available at the right place at the right time

Collaborating closely with Merchandising to ensure that the product assortment flow is reviewed to strategically align with other inventory stage gates

Partnering with our Distribution & Transportation teams to create best practices to get product, to the right place, at the right time, from pre-season, to in-season, to post-season returns

Collaborating closely with Operational Solutions and Retail leadership on medium to long-term process improvement projects driving revenue growth and world class guest experience

Consistently reviewing our product allocation and replenishment strategy and ensure it aligns with company growth and strategic objectives

Leading the evolution and implementation of drop review process, including stage gate development, communication, cross-functional partner enrollment and delivery of accurate reporting

Ensuring DTC sales results are analyzed and our allocation and forecast plan evolves according to weekly, monthly, and quarterly trends in order to maximize achievement of overall business objectives including optimizing inventory levels within plan targets ensuring that category and replenishment allocations teams are working towards and delivering company financial goals

Developing budgets, staffing plans, cost targets, and operational goals related to the effective execution of our merchandising and allocations strategies

Identifying the necessary technology, space, equipment, resources, and processes to support current forecasted growth, while also planning for future growth and foreseeing future requirements

Influencing and helping to shape new processes and lead the implementation of new practices and tools that improve efficiency, capability, and results

Upholding Fair Labor Association’s Workplace Code of Conduct and Principles of Fair Labor and Responsible Sourcing, throughout the Arc’teryx supply chain

Here are some of the things you could be working on in the future:

Partnering with Commercial and Supply Chain teams to drive operational excellence in service of our guest experience

Collaborating with the Business Process team and Technology to serve as a primary stakeholder in the optimization and implementation of our retail replenishment systems

Scaling and refining our people and DTC channel operating model aligning to our corporate Long Term Strategic Plans

Providing connection and influence to our Allocations teams around the world, representing Arc’teryx’ needs in the development of Allocations strategy

Are you our next Senior Manager, Retail Allocations - NAM?

You have a University degree in a relevant subject, or equivalent experience

You have 8+ years of experience in allocations or inventory management in a direct to consumer/vertical retail business

You have SAP experience

You have o9  Solutions experience

You have systems implementation and change management experience

You have led teams undergoing functional change

You have a proven ability to lead and mentor high performing teams

You have the ability to gather data, digest and analyze it, and from it, create an action plan

You have strong problem solving and decision-making skills and are able to use rigorous logic and methods to solve problems with effective solutions

You know how to evolve internal processes and gain momentum to make change happen, including the ability to identify and articulate the processes necessary to get things done efficiently and effectively

You are able to manage expectations at all levels of the organization

You know how to influence and prioritize, presenting ideas that lead others to action

You’re able to identify and anticipate risks and you develop contingency plans and processes that mitigate disruptions when risks occur

You are able to travel on a quarterly basis at minimum, for store visits and wholesale market travel

You set a clear vision, align your team around common objectives, and foster commitment to these objectives

You are proactive in identifying the root cause of issues and developing solutions

You remain highly flexible and adaptable when faced with ambiguity

You inspire breakthrough thinking and continuous improvement

You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right

Your passion for your work is paralleled by your passion for getting outside and living it