Senior Manager, People Experience

About the role

Reporting to the VP of People, the Senior Manager of Employee Experience will shape and manage the systems that drive connection and collaboration across Fortis. This is a strategic, hands-on builder role that blends clear direction-setting with disciplined execution. The role owns and evolves the programs that define how Fortizens build community and collaborate effectively in a fully distributed environment. In addition, it provides leadership and operational oversight to a small team while personally driving key initiatives from design through delivery.

The role centers around the following key areas:

• Community Engagement - building internal programs and rituals that foster belonging in a gamer-heavy organization.
• Remote Excellence -  defining and operationalizing programs that support how Fortizens works together effectively as a globally distributed company.
• On-Sites & Gatherings - designing and executing intentional in-person experiences that strengthen alignment, connection, and collaboration amongst teams.
• Guilds - providing a framework for and supporting the ongoing work of Guilds, our employee resource groups.

What you’ll achieve

Employee Experience & Program Strategy

• Design and implement a cohesive Employee Experience strategy, prioritizing robust community engagement and effective collaboration systems that resonate authentically with game makers.
• Help define and operationalize a practical Remote Excellence framework, translating principles into clear norms, toolkits, and enablement for managers and teams.
• Build and govern the global framework for company onsites and in-person gatherings, including end-to-end logistics and establishing consistent practices for teams to maximize connection and intentional in-person collaboration.
• Develop internal programs and rituals that strengthen connection and collaboration across teams.

• Champion and structure Guilds so they operate as effective communities, bolstering the network, professional development, and sense of belonging for their members.

Leadership & Operations

• Partner closely with cross-functional partners to align on culture priorities and develop support for key initiatives.
• Provide data-informed recommendations, while maintaining a bias toward action and execution.
• Manage budget and vendors associated with employee experience initiatives.

What You’ll Need to be Successful

• 8+ years of progressive experience in a global organization, with demonstrated ownership of relevant workstreams, including:
• Company offsites or large employee events,
• Internal community or engagement programs, and/or
• Inclusion & Belonging programs
• Experience operating in remote-first or distributed organizations and designing global programs, operating across numerous cultures and time zones.
• Strong program and project management skills, with proven capability to structure timelines, drive deliverables, and manage multiple initiatives simultaneously.
• Ability to partner with and influence senior leaders and cross-functional stakeholders.
• Strong connection to gaming culture, with experience working in the video game or other creator-driven industries preferred.
• English fluency, both verbal and written