Senior Manager, HR Operations

Job Title:

Senior Manager, HR Operations

About Bombas:

Bombas is a comfort focused premium basics brand with a mission to help those in need. The company launched in 2013, after the founders learned that socks are the #1 most requested clothing item at homeless shelters. From there, they set out to solve that problem, donating a pair of socks for every pair they sell. How do you donate a lot of socks? You sell a lot. And how do you sell a lot? You make the most comfortable socks in the history of feet. Millions of pairs sold and donated later, Bombas has continued to innovate within its mission and product, introducing new socks, as well as underwear and t-shirts, the #2 and #3 most requested clothing items at homeless shelters, all while continuing to make a positive impact on the community where we all work and live.

Click here to see what it's like to work inside the Bombas Hive!

The word Bombas is derived from the Latin word for bumblebees. Bees work together to make their hive a better place. At Bombas, we’re inspired by that. We know it’s the collective efforts of our team that keeps the Hive alive and strong - a team that is diverse and inclusive. Different perspectives strengthen our ability to make the most comfortable versions of the products people wear closest to their bodies every day and to serve the communities where we all work and live. We are committed to continuously building a Hive where all are welcomed, seen, and heard regardless of age, color, ethnicity, gender, gender identity, genetics, physical or mental ability, protected veteran status, race, religion and sexual orientation. As a team, we will strive to create room for different experiences and empower all voices.

About the Job:

We’re looking for an experienced Senior Manager of HR Operations to join our People Team as a player-coach and in-house expert on HR Operations and Benefits, reporting directly to our Vice President of HR. This role blends strategic ownership with hands-on execution, overseeing benefits, HRIS, policy creation, maintenance and application, and maintenance and application of our compensation philosophy and pay bands. You’ll lead one direct report and collaborate closely with HRBPs, Talent Acquisition, the Chief Communications Officer/Chief of Staff, Legal and Finance to deliver and maintain Bombas' internal HR infrastructure in a way that is compliant, competitive, and consistent with our values and culture.

What you’ll be responsible for:

Benefits Administration & Strategy

• Own administrative and strategic aspects of the company’s benefits program, including health & welfare, 401(k), wellness initiatives, and leave policies, partnering closely with our HRIS + HR services provider. 
• Lead the annual benefits renewal and open enrollment process, from vendor partnership to employee communication and system configuration. 
• Serve as the escalation point for complex employee benefits inquiries.
• Evaluate offerings for competitiveness and cultural alignment.
• Partner with brokers and providers to optimize plans and resolve escalated issues.

HRIS & Operations Management

• Serve as the primary system administrator and subject matter expert for our HRIS  (Rippling), ensuring data accuracy, security, and building robust reporting and analytics capabilities.
• Lead the ongoing optimization of HR systems, including the integration of other modules such as performance management systems into Rippling.
• Drive process improvement initiatives across all People Operations functions, identifying opportunities to document, update, automate and enhance efficiency.
• Manage vendor relationships with our benefits brokers and HRIS provider. 
• Train managers and employees on effective system use.
• Partner with Finance and Payroll for accurate, seamless processing.

Policy Creation & Compliance

• Develop, maintain, and help implement HR policies and procedures in partnership with Legal, ensuring they are clearly communicated and consistently applied.
• Serve as the HR partner to HRBPs & the Legal department on all compliance matters, proactively monitoring for changes in federal, state, and local employment laws and updating policies accordingly. 
• Manage compliance requirements for all employee types (full-time, part-time, contractors) and oversee processes for leave of absence and unemployment claims.
• Provide guidance to HRBPs, managers and employees on policy interpretation and application.

Compensation Philosophy & Pay Bands

• Manage application, intake and maintenance of external compensation benchmarking to ensure competitive and equitable pay.
• Maintain and ensure application of the company’s compensation framework and pay bands, especially as it pertains to hiring, career advancements and ongoing communications.
• Partner with HRBPs and managers on defining process for maintaining + applying corporate + functional competencies across the organization

Leadership, Development & Cross-Functional Partnership

• Serve as project manager for cross-functional, HR-led initiatives 
• Lead, mentor, and develop the People Operations Associate delegating effectively to foster their growth while ensuring operational excellence. 
• Model strong communication and collaboration across the organization.
• Partner with the Head of TA, HRBPs, Legal, and Finance to ensure alignment on people processes and for ad hoc requests, as needed.
• Deliver data-driven insights and recommendations to leadership.

What we’ll love about you:

• Strong knowledge of employment laws, compliance requirements, and compensation best practices
• A “systems thinker” with a project management mindset, capable of managing multiple priorities and driving complex projects to completion
• Excellent communication skills, with the ability to explain complex topics (like benefits or compensation) in a clear and compelling way to diverse audiences
• Strong analytical skills with the ability to translate data and metrics into insights and recommendations
• A team player who is willing and happy to help
• Belief in our mission and understand the importance of giving-back
• Inquisitive, love to learn, embrace failure, and never give up
• Comfortable working in an open office environment while staying focused

What you’ll love about us:

• We are a team of smart, interesting, diverse, funny, and loving people.
• We offer competitive compensation, employer paid health, medical and dental benefits, 401k with match, paid parental leave, snacks, socks and a fun, relaxed office environment.
• We take the responsibility to make sure you are excited, happy, and find fulfillment in your work very seriously.
• We value fun. This is why we host office lunches, offsite team outings and company retreats.
• We believe in giving back to the community and helping those in need, which is why we volunteer as a team regularly.
• We believe success comes from the collective effort of all, which is why all full-time employees receive equity in the business.
• We understand the value of health, relaxation, spending time with friends and family, and traveling the world and offer flexible paid time off for all full-time employees. This includes over 20 paid company holidays, year-round "Flexible Fridays" and unlimited vacation, sick, and wellness days.
• We understand the importance of communication and offer a monthly phone stipend for all full-time employees.
• We believe a healthy body equals a healthy mind, so we offer a $100 monthly wellbeing reimbursement to all full-time employees.

What you’ll bring:

• 4-6+ years of HR experience with deep expertise in HR Operations, benefits administration, HRIS, policy, and compensation.
• 1-2+ years of prior management experience and comfort balancing leadership with hands-on execution.
• Hands-on experience managing and optimizing an HRIS (Rippling experience is a plus); experience with system migrations or implementations is highly desired.

Bombas is committed to delivering competitive and equitable pay for our employees.

Each component of the Bombas total rewards package, including benefits and pay, is aimed at contributing to an environment where team members have resources to  manage their lives and are enabled to focus on doing their best work.

The pay range for this position at the start of employment is expected to be between $110,000 and $122,000/year. However, the base pay offered may vary depending on multiple factors, including job-related knowledge, skills, experience, market factors, and business need.

The Bombas total rewards package offered for this position may also include other elements, such as annual bonus and equity target award opportunities as well as medical, financial, and well-being benefits. Additional details of these benefits will be provided if a candidate receives an offer of employment.

If hired, the position is “at-will” and the Company reserves the right to modify any component, plan, or program of the total rewards package at any time, for any reason.