Talkiatry is seeking a data-driven, strategic, and execution-oriented Senior Manager of Growth Strategy & Operations to support one of the company’s most important growth engines: the Mindshare Referrals program. In this role, you will partner closely with field leadership to shape go-to-market strategy, optimize provider engagement, and deliver the insights and tools that enable consistent, scalable revenue growth.
You’ll combine analytical rigor, strong business judgment, and a bias for action to identify what drives performance, uncover growth opportunities, and build the workflows and processes that help our teams win. One moment you’ll be diving into performance data to surface early indicators and trends that guide where we focus, and the next you’ll be leading a territory performance review with executive leadership or partnering with a field rep to test a new approach.
You’re the ideal candidate if you enjoy moving fluidly between analysis and execution, bringing structure to ambiguity, thinking in systems, and operating at the intersection of analytics, strategy, and field operations. You’re energized by seeing your ideas come to life in the real world, and you build tight feedback loops with the field to rapidly learn, iterate, and improve. You are customer-obsessed, focused on equipping our field teams and provider partners with what they need to deliver value to the patients they support.
This is a unique opportunity to gain hands-on operating experience, help build a best-in-class commercial function, and play a critical role in shaping the evolution of the Mindshare program — ultimately enabling more patients to access the care they need.
About Talkiatry
Talkiatry’s mission is to transform psychiatry with accessible, human, and responsible care. We are a national psychiatric practice co-founded by a patient and a triple-board-certified psychiatrist, working to solve the biggest barriers to mental healthcare: access, affordability, and clinician burnout.
Millions of patients struggle to get timely psychiatric care, and providers face shrinking resources and growing demand. With innovative technology, a care-forward approach, and system-level partnerships, Talkiatry expands access to high-quality psychiatric services—empowering providers, health systems, and communities.
You Will
Partner with Strategic Operations and field leadership to shape and monitor go-to-market strategy
Act as a strategic partner to leadership by bringing structure, insight, and clarity to decision-making
Translate performance trends into actionable plans that focus field teams on high impact efforts
Analyze referral and territory data to identify patterns, risks and growth opportunities
Design and refine playbooks to drive consistency, efficiency and repeatability in field execution
Prepare materials and support QBRs with executives at partnered organizations
Build scalable systems for reporting feedback, and accountability
Develop dashboards, reports, and summaries that track growth, performance, and forecasts
Support account segmentation, territory planning, and prioritization to optimize market coverage
Collaborate cross-functionally with Data, Partnerships, Marketing, Clinical and Product teams to improve tools and operating processes
Partner with the field team to test new approaches and build rapid feedback loops from the market
You are:
Analytical and data-driven, with the ability to translate complex information into clear insights
Entrepreneurial and proactive, bringing clarity and ownership to ambiguous problems
A strategic operator with bias to action who enjoys moving fluidly between analysis and execution
Highly proficient in Excel (or Google Sheets) and SQL
Experienced with BI tools such as Looker, Tableau, or Power BI
Strong communicator who can simplify and contextualize data for diverse audiences
Organized, process-oriented, and accountable to follow-through
Collaborative and approachable; you build trust through competence and clarity
Motivated by mission and impact, you care about improving how patients access care
You have:
4–8 years of experience in business strategy and operations, revenue or growth operations, consulting, or investment banking, or a similar analytical and execution-oriented role
At least 2 years of experience in a high-growth or startup environment
Prior experience supporting a commercial, growth, or field organization preferred
Strong analytical and quantitative skills with fluency in Excel (or Sheets) and SQL
Experience building dashboards or analytics tools (Looker, Tableau, Power BI, etc.)
Excellent written and verbal communication skills, including experience presenting to leadership
Bachelor’s degree required; advanced degree a plus
What We Offer
Competitive compensation with performance-based bonus
Hybrid NYC role with regular in-office collaboration
A high-impact position with visibility across Talkiatry’s leadership and field teams
Opportunity to directly shape one of Talkiatry’s most strategic growth programs
A mission-driven culture grounded in purpose, accountability, and innovation
Cross-functional exposure and clear pathways for professional development
The chance to operate like a builder—designing the systems and insights that fuel growth
You won’t be just an analyst—you’ll be a growth operator, a trusted partner to leadership, and a key architect of how Talkiatry scales access to care.
Why Talkiatry:
Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
Collaborative environment: be part of building something from the ground up at a fast-paced startup
Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following: EVerify Participation & IER Right to Work.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
