Senior Manager, Digital Payments

Our client, a leading financial institution in Tanzania, is seeking a Senior Manager for Digital Payments to drive the strategy and execution of digital payment solutions. This role demands a strategic leader adept at leveraging technology to enhance customer experiences, optimize payment processes, and expand the organization’s digital footprint in the payments landscape.

The Senior Manager will work closely with cross-functional teams to develop, implement, and manage digital payment products and services that meet customer needs and regulatory requirements. This position is critical for fostering innovation in payment technologies and ensuring a seamless digital payment experience for consumers and businesses alike.

Key Responsibilities

• Lead the development and execution of the digital payments strategy in alignment with the organization's goals.
• Manage the end-to-end lifecycle of digital payment products, including ideation, development, and launch.
• Collaborate with technology teams to design and enhance digital payment platforms and solutions.
• Analyze market trends, customer feedback, and competitive landscape to inform product development and innovation.
• Ensure compliance with regulatory requirements and internal policies governing digital payments.
• Work with marketing teams to create effective go-to-market strategies for digital payment products.
• Monitor and analyze product performance, making data-driven decisions to enhance offerings.
• Build and maintain relationships with external partners, fintechs, and payment networks.
• Lead and mentor a team dedicated to digital payment initiatives.

Requirements

• Bachelor’s degree in Finance, Business Administration, Information Technology, or a related field; a Master’s degree is preferred.
• Minimum of 8 years of experience in digital payments, fintech, or related fields, with at least 3 years in a managerial role.
• Strong knowledge of digital payment systems, trends, and technologies.
• Proven experience in launching and managing digital payment products and services.
• Solid understanding of regulatory frameworks impacting digital payments.
• Excellent analytical and problem-solving skills, with a data-driven mindset.
• Strong leadership capabilities with experience in team management and development.
• Ability to build strategic partnerships and collaborate effectively with external stakeholders.
• Exceptional communication skills, both written and verbal.
• Experience in driving innovation and understanding customer needs in the digital payments space.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong strategic thinking and decision-making capabilities.
• Knowledge of risk management practices related to digital payments.

Benefits

If you believe you possess and can clearly demonstrate your ability in the required relevant criteria for this role, please submit your application, including copies of relevant academic and professional certificates and testimonials, your curriculum vitae, details of your current position, current remuneration, as well as email and telephone contacts of three (3) referees who can speak of your competence, character, and integrity. 

For the full details on this position and how to apply, kindly log onto our e-recruitment platform via https://deloitte-eastafrica.workable.com/

All applications MUST be submitted through the e-recruitment portal to be considered, and your application must be received by no later than 15th August 2025 and addressed to:

The Director,

Executive Selection Division

Deloitte Consulting Limited

Deloitte Place