Senior Manager, Digital Experience and Ecommerce Platform

The Opportunity

Techo-Bloc is building the future of outdoor living — and our digital platforms are a major part of how customers discover, shop, and engage with us.

We’re looking for a Senior Manager, Digital Experience & Ecommerce Platform to own the full online experience across:

• Techo-Bloc.com
• Our dealer online ordering portal
• The end-to-end shopping + ordering journey for every audience we serve

This is a leadership role for someone who is strategic, independent, and full of ideas — but also knows how to execute, lead a team, and make things happen in the real world.

What You’ll Own

You are accountable for our digital experience performance across both website + ecommerce/ordering.

• Techo-Bloc.com UX + performance + conversion
• Dealer portal ordering experience (flow, usability, functionality, adoption)
• Digital merchandising (how products are organized, discovered, and presented)
• Feature roadmap + launches across platforms
• Vendors + tools that make growth possible
• A team that executes with quality and momentum

What You’ll Do

• Own the roadmap for our website and dealer ordering portal — and continuously improve both
• Lead how customers and dealers browse, select, and take action online (shopping, ordering, tools, self-serve journeys)
• Bring ideas that improve product discovery, simplify decisions, and increase conversion and adoption
• Lead and develop a team of specialists:
  • Front-End Developer
  • Digital Designer
  • eMerchandising Coordinator
  • Ecommerce Project Manager (Systems & Integrations)
• Coordinate vendors, platforms, and tools — selecting the right solutions and holding partners accountable
• Work closely with Marketing, Sales, Customer Service, and Operations to ensure platforms support real business needs
• Make decisions, solve problems, and drive progress

This Role Is For You If…

You’re someone who has:

• Owned a digital platform before and knows what it takes to make it perform
• Led web teams and shipped real features
• Strong instincts for experience (you know what “good” feels like)
• Comfort working with technical specialists integrating systems and data
• The ability to prioritize and execute in a fast-moving environment
• Confidence managing vendors, tools, and complexity without overcomplicating it

Qualifications (Must Have)

• 7+ years experience in digital experience, ecommerce, web, or related roles with management experience
• Proven experience owning a website and/or ecommerce platform end-to-end
• Proven experience leading a web team (design + development)
• Experience overseeing ecommerce roadmaps and feature launches (planning, execution, release discipline)
• Strong understanding of how systems + tools connect (CMS, ecommerce platform, CRM, analytics, etc.)
• Proven experience managing vendors and external partners
• Highly independent — you can figure things out, make decisions, and drive progress

What Success Looks Like

• Customers find what they want faster and convert more easily
• Dealers can order more confidently and efficiently through the portal
• Digital tools support the journey instead of distracting from it
• Roadmaps are focused, launches are consistent, and work ships
• Your team is aligned, motivated, and producing high-quality output
• The digital ecosystem becomes a growth engine — not a bottleneck

Why Techo-Bloc

This is a leadership role with real ownership. You’ll have the mandate to improve how people experience Techo-Bloc online — and the freedom to build what’s next with a strong team behind you.

If you’re a strategic digital leader who can drive experience, ecommerce, and execution all at once… we want to meet you.

Career Growth and Recognition: At Techo-Bloc, we're career builders. Explore advancement opportunities through our well-defined career paths by department. Your success is our shared responsibility, supported by a culture that values your unique contributions.

Performance-Driven Rewards: Experience the direct impact of your efforts with competitive performance-based bonuses. Join a passionate, driven team that collaborates seamlessly to achieve remarkable results.

Financial Stability: We’ve experienced consistent growth, reflecting our strong financial health and continued geographical expansion across North America.

Collaborative Company Culture: Ditch the silos and join us in driving innovation and excellence together. We support and care about each other’s success! Experience a vibrant culture with 5-star ratings from most of our employees. Leave egos at the door as we engage in activities like brainstorming sessions, lively BBQs, and festive parties, fostering a strong sense of community and belonging.

Perks and Benefits:

• Group insurance & RRSP with employer contribution
• 24/7 telemedicine & Employee Assistance Program (EAP)
• Inhouse leadership development and coaching
• Training & development programs
• Considerable referral bonuses
• Discounts on Techo-Bloc’s products
• Outdoor terrace perfect for relaxing or enjoying your lunch in the sun
• Healthy snack-filled kitchens
• Techo-Bloc branded swag
• Employee recognition events

We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.