Senior Manager, Data Engineering and BI

AI overview

Drive the governance and reliability of enterprise business reporting across multiple stakeholders, while leading a team of BI developers and ensuring high standards in reporting delivery.

Lead the Business Report Development function for CP Axtra’s BIC, owning the planning, development, governance, and reliability of enterprise business reporting across Makro/Lotus’s. Partner closely with Data Engineering/Operations and business stakeholders to ensure BIC dashboards reports are consistent, timely, and trusted; coordinate incident triage and SLA communications.

Key Responsibilities

1) Reporting & Delivery

  • Own end‑to‑end delivery of BIC dashboards and scheduled reports; define standards for data modeling, DAX/SQL patterns, performance, and release processes.
  • Lead RCA when discrepancies occur and publish corrective actions.

2) Platform Operations & SLA

  • Coordinate daily/weekly SLA communications with Data Operations and vendors, including delays, pipeline status, ETA, and stakeholder notifications.
  • Maintain readiness for month‑end/quarter‑end.

3) Governance & Security

  • Embed BIC governance practices (access management, RLS/object‑level security, workspace standards) and align to the CP Axtra Data Governance Committee direction.

4) Stakeholder Management

  • Act as the primary contact for business owners (Operations, Finance, Commercial, etc.), communicating changes, incidents, and delivery timelines to broad stakeholder groups.

5) Leadership & Team Enablement

  • Coach analysts/BI developers on standards and best practices; coordinate transition plans and handovers when ownership changes.

Requirements

  • Bachelor’s/Master’s in Computer Science, Information Systems, Data Engineering, or related field.
  • 10+ years’ experience in BI/report development with at least 5 years in a lead/manager capacity.
  • Strong hands‑on expertise in Power BI (Desktop, Service, gateways, deployment pipelines; paginated reports desirable), SQL/DAX, and data modeling.
  • Familiarity with enterprise data platforms (Databricks, cloud platforms).
  • Understanding Retail analytics environments and batch pipeline dependencies; comfortable coordinating with operations vendors under SLAs.
  • Strong stakeholder communication and incident/RCA documentation skills.

MakroPRO is an exciting new digital venture by the iconic Makro. Our proud purpose is to build a technology platform that will help make business possible for restaurant owners, hotels, and independent retailers, and open the door for sellers by bringing together the best talent to transform the B2B marketplace ecosystem in Southeast Asia Curious. Growth-mindset. User-obsessed. We search for talented people who each bring unique skills and behaviours that will help us build Southeast Asia’s next unicorn. Whether you’re in tech, marketing, finance or client/seller-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work. Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times We are bold, energetic, and thoughtful – grounded in our purpose and family culture, while driven by our passion for digital innovation. Our company is 70% technology, 20% retail, 10% logistics, and 100% heart. Every day, we use leading-edge technologies to understand and help food retailers, hotels, restaurants, caterers, and other businesses big and small navigate supply chain complexities and achieve their goals But the best technology needs to be driven by passionate talent. Aspiring professionals who share our belief in collaboration, diversity, and excellence – those willing to think big, redefine what’s possible, and put customers at the center of their work In return, our commitment to you is to offer a workplace like no other, where ideas can thrive and individuals can be themselves, where colleagues support each other and talent is fairly rewarded, where growth and learning opportunities are the norm not the exception, and where your career can reach new heights

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