We’re powered by purpose
Mable is an online platform connecting Australians looking for disability and aged care support to independent support workers. Since 2014, we’ve been helping our community live their kind of independence, and today we’re one of Australia's largest and fastest growing healthtech platforms.
We have been recognised in AFR’s Fast 100 list, Deloitte’s Tech Fast 50, and won the Australian Growth & Australian Technology Growth Company of the Year Award in 2020! So don’t miss your opportunity to join a thriving scale-up and deliver change to Australia’s care and support sector.
The Senior Manager of Business Development leads the Business Development team in driving growth and Impact for the Mable group by crafting and executing strategies closely aligned with the organisation's strategic goals. This role focuses on attracting, cultivating, and retaining high-calibre, high-impact professionals across various roles within the business development team. It also entails setting clear objectives for the team and actively steering their performance to achieve impactful outcomes.
The role supports multiple brands across the Mable Group.
As a sales leader you'll be responsible for:
Leadership and Vision
- Develop and communicate a clear, inspiring vision for the Business Development team that is aligned with the overall business goals
- Translate strategic vision into actionable plans and objectives
- Conduct regular analysis of market trends, competitors and internal capability to formulate a well-defined growth strategy
- Set specific objectives, identifying target markets, and allocating resources effectively
- Foster a supportive and empowering environment that encourages professional growth and development
- Conduct regular performance evaluations, provide constructive feedback, and address performance issues promptly and effectively.
- Facilitate team-building activities, encourage knowledge sharing, and promote cross-team collaboration.
Commercial and Strategic Direction
- Develop and communicate a clear, inspiring vision for the Business Development team that is aligned with the overall business goals
- Translate strategic vision into actionable plans and objectives
- Conduct regular analysis of market trends, competitors and internal capability to formulate a well-defined growth strategy
- Set specific objectives, identifying target markets, and allocating resources effectively
Customer Relationship Management
- Build and maintain strong, trust-based relationships with clients
- Anticipate clients' needs and work collaboratively to address them proactively
- Curate a deep understanding of the customer's needs and align growth strategy to meet those needs
- Actively seek and utilise customer feedback to enhance the sales process
- Drive a customer-centric approach throughout the sales team
- Represent the Mable group in relevant forums, conferences, and meetings to promote our mission and services
Skills and Experience
- Demonstrated track record leading and growing high performing teams to deliver and exceed ever-ambitious sales targets
- Self-directed and entrepreneurial, with experience and a passion for building out new teams and markets
- Excellent communication skills and business judgement, with a demonstrated ability to engage credibly and confidently with senior executives
- Experience building and maintaining a culture of high performance, strong accountability, deep customer empathy, and successful teamwork
- Strong understanding of the disability or aged care sectors is advantageous but is not essential
Our Values
We’re Switched On 💡
We know our customers because we listen and want to learn. We engage within the community and the sector and always act on insights.
We’re Bold 📣
We’re ambitious and embrace creativity to solve challenges. We’re here to reshape the industry and back big ideas.
We’re One 🤝
We channel our passion into a positive environment. We welcome diversity and collaborate to make the most of our different skills and ways of thinking.
We’re Impactful 🌟
We work hard to deliver change. We innovate and move fast to make a difference in the sector and people’s lives.
Our Benefits
Power your career ⚡️
Learn from industry experts, experienced leaders, and on-the-job opportunities.
Work away 🌎
Get a creative boost working overseas for 4 weeks in a rolling 12-month period.
Access parental leave 👶
Get 14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation.
Work with flexibility 🏠
We’re a hybrid workplace. Collaborate at home or in the office - whatever works for you and your team.
Take a floating public holiday 🫶🏾
Acknowledge a significant day your way with family and friends.
Be rewarded 🏆
Celebrate wins and recognise great performance with an easy and accessible Reward and Recognition program.
Get paid to take a break 🏝️
Celebrate your birthday, take a wellbeing break, volunteer - access paid leave days for what makes you happy.
Inclusion at Mable
Mable is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees and candidates.
People with lived experience of disability or personal experience with the aged care system are strongly encouraged to apply.
We’re endorsed by Work180 which showcases our commitment to our policies, flexible working and inclusion practices for women in tech.
If this role has stood out to you but you don’t feel like you ‘tick all the boxes’, we strongly encourage you to apply nonetheless. We value diversity across experience and you might well bring something to the Mablehood we are looking for!
We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.
Where to find us online
