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Who is Housecall Pro?  

Housecall Pro is a fintech company founded in 2013. We built a SaaS platform that helps Home Service Professionals operate their businesses. We created the application for plumbers, electricians, and other Pros in the home improvement/trades industries.

Housecall Pro is a simple, cloud-based field service management software platform aimed at helping companies keep track of jobs, monitor technician activity, and produce invoices easily.

Our core product helps our clients with scheduling, dispatching, job management, invoicing, payment processing, marketing, and more. They used to struggle with the ton of paperwork after their hours. Now they can save time, and manage their business in one app.

We support more than 27,000 businesses and have over 1,300 ambitious, mission-driven employees in San Diego, Denver, and all over the world (including 200+ talented and innovative Engineers).

🤜🤛  WHAT’S IN IT FOR YOU?:

• 💻🌎Remote environment totally built to make you feel that we are all together in one space without leaving your home office!
• 😎🏝Self Managed PTO - Beach? Mountains? Camping? Discovering new experiences? You are free to take time out as you need!
• ⏰Flexible work hours - We believe that you can reach your professional and personal goals working with us and encourage you to have a work life balance!
• A culture built on innovation that values big ideas - We are always open to new ideas that will improve the life of our Pros!
• Work in your own time zone - Because we don’t think that you should miss those memorable moments with your friends and family!
• Newest MacBook (or PC if you prefer!) + Setup Fee ($500) - What is an engineer without the right tools right? Here in HCP, you can choose your computer and  set up your home office!

We know what you are thinking…WHAT IS THE ROLE AND WHAT WILL YOU BE DOING? 👀

We're in search of a talented Staff MLOps Engineer to join our team. This role is pivotal in spearheading the development and maintenance of our machine-learning infrastructure and processes. If you're passionate about optimizing machine learning systems for scalability, reliability, and efficiency, and have a strong background in data engineering and DevOps, we want to hear from you.

In your daily routine, you will: 

• Lead the design, implementation, and maintenance of a robust infrastructure for deploying, monitoring, and managing machine learning models in production environments.
• Develop and automate end-to-end pipelines for data ingestion, preprocessing, feature engineering, model training, evaluation, and deployment.
• Collaborate closely with data scientists to understand model requirements and optimize model performance for production use.
• Establish and maintain CI/CD pipelines to streamline the deployment process and ensure reproducibility.
• Design and implement monitoring and alerting systems to track model performance and health, and proactively identify and address issues.
• Optimize system architecture and resource utilization to ensure scalability, reliability, and cost-effectiveness.
• Stay abreast of industry best practices and emerging technologies in MLOps, data engineering, and DevOps, and integrate them into our processes and infrastructure.
• Provide technical leadership and mentorship to junior team members, and drive innovation and continuous improvement across the organization.

🏆 You must be aware that joining Housecall Pro means: 

• Building a product that really improves users’ lives (70k users, 4.6 rates at App Store) - let’s see what clients say about the product;
• Being a part of a global team that build a diverse culture in our company
• Working with more than 200 engineers highly qualified and engaged in improving the life of our Pros. 
• Having a real impact on technical decisions without breaking through the corporate, glass ceiling;
• Being in direct contact with the community of users, who are eager to share their feedback;
• Rapidly growing teams that create a defined career path.

We think that this offer is for you if you:

• ✅Bachelor's or Master's degree in Computer Science, Engineering, Mathematics, or a related field.
• ✅6+ years of experience in MLOps, data engineering, and/or DevOps roles.
• ✅Proficiency in programming languages such as Python, Java, Scala, or Ruby, we work with Python primarily.
• ✅Experience working with large language models (LLMs) and LangChain, or similar tools, a plus.
• ✅Extensive experience with cloud platforms such as AWS, Azure, or GCP, and proficiency in using cloud services for storage, compute, and orchestration.
• ✅Strong understanding of containerization and orchestration technologies such as Docker, and Kubernetes.
• ✅Experience with infrastructure as code (IaC) tools such as Terraform, or Terragrunt.
• ✅Solid background in designing and optimizing data pipelines using technologies like Apache Airflow, or similar.
• ✅Exceptional analytical and problem-solving skills, with a proactive approach to identifying and resolving issues.
• ✅Excellent communication and collaboration skills, with the ability to lead cross-functional teams and mentor junior members effectively.

Okay, okay, you need something to pay the bills, right? 🤑

Our range of compensation starts at: 💵7500 USD dollars.💵

Come and join us in HCP!

Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes BuildBook, construction management software for builders and remodelers, and CONQUER, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 25,000 businesses and have over 1,000 ambitious, mission-driven, genuinely fun-loving employees across the United States and all over the world. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.

Housecall Pro celebrates diversity and we are committed to creating an inclusive environment.  We are an equal opportunity employer and do not discriminate on the basis of gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law.

 #LI-Remote