Lead and manage translation and copy-editing tasks in Life Sciences, with a focus on clinical research documents, ensuring high-quality linguistic deliverables and efficient workflows.
As a trusted global transformation partner, Welocalize accelerates the global business journey by enabling brands and companies to reach, engage, and grow international audiences. Welocalize delivers multilingual content transformation services in translation, localization, and adaptation for over 250 languages with a growing network of over 400,000 in-country linguistic resources. Driving innovation in language services, Welocalize delivers high-quality training data transformation solutions for NLP-enabled machine learning by blending technology and human intelligence to collect, annotate, and evaluate all content types. Our team works across locations in North America, Europe, and Asia serving our global clients in the markets that matter to them. www.welocalize.com
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This role involves managing translation and copy-editing tasks, ensuring high-quality linguistic deliverables for assigned projects or accounts. Responsibilities include coordinating freelancers, maintaining language resources, resolving terminology queries, and collaborating with clients and internal teams to enhance workflow efficiency.
This is a key position that requires a strong background in Life Sciences translation, with a focus on clinical research documents (clinical trial protocols, patient information sheets/informed consent forms, investigational medicinal product dossiers (IMPD), investigational drug labels, patient recruitment materials, etc.).
This role works closely with Quality, Program Squads, Talent, Simplified Chinese suppliers, and other stakeholders to provide precise language support for life sciences and more specifically clinical research-related matters.
This professional ensures that the expected level of translation quality is maintained, and the product delivered to the client should always meet its intended purpose.
Job Reference: #LI-JC1
The following is a non-exhaustive list of responsibilities and areas of ownership for this role:
Performing lead linguist function on assigned accounts; provide SME support for designated clients
Performing copy-edit tasks on assigned projects or accounts
Performing on-demand translation tasks
Taking ownership of deliveries that were translated by the linguists for one or more accounts into their target language
Preparing, managing and maintaining the language materials (including glossaries, Style Guides, work instruction) up to the quality standards and up to date as required by the account or project
Managing project-related queries
Ensuring good interaction among team members and resolving questions on terminology and language matters
Coordinating a team of freelancers on assigned projects or accounts
Testing and qualifying new freelancers and vendors as required; monitor resources’ performance
Developing and training of new and existing freelancers according to the accounts’ and Welocalize’s needs
Recommend Simplified ChineseLife Sciences resources to Squads, based on data of quality, OTD, language strategy, capacity needs, content specialty, or client specific requirements
Conduct monthly capacity planning for Life Sciences, make sure adequate resources in place to support the production
Interacting with clients on linguistic matters as required
Work with Quality and Squads to plan and perform LQAs, and drive arbitration process
Support Quality team in reviewing client escalations related to Simplified Chinese and in conducting RCAs for life sciences translation
Responsible for client inquiries; attend client calls as needed
Participating in the development of new and improved working processes
Meet or exceed the productivity KPI
Achieving the goals set by the Squad Lead
Education Level
University degree in Translation/Applied Languages or equivalent combination of education and experience, in a Life Sciences-related field: Medicine, Pharmacy, Nursery, Biology, Chemistry.
A Master’s degree is a plus
4+ years of relevant experience in translation/localization, with speciality Life Sciences
Experience
8+ years of relevant experience in translation/localization/editing or content writing
5+ years of review experience
Fluent in English, both written and spoken
Native fluency in Simplified Chinese
Thorough understanding of the localization process
Knowledge of Simplified Chinese life sciences and clinical research regulations
Excellent user experience of standard CAT tools, e.g. XTM, SDL Studio, and issue tracking and query management tools, e.g. JIRA, Verifika
Excellent user experience of standard software, such as Windows and Office applications
Good understanding of Machine Translation Post-Editing process and willingness to work with AI tools
Ability to learn new localization tools and applications quickly
Excellent interpersonal, written and verbal communication skills
Excellent knowledge of terminology used in two or more subject matters
Subject-matter expert within company for discipline or process
Ability to work with tight deadlines
Ability to give clear, concise and constructive feedback
Ability to coordinate internal and external translators
Ability to effectively present information and respond to questions from groups of managers, clients, customers, linguists
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Ability and willingness to train/teach others and pass on knowledge
Ability, willingness and experience in communicating positively with customers at various levels
Ability to work in a virtual team contributing to the team's success, or work independently as needed
Problem-solving mindset that can proactively assess and mitigate risks
Ability to prioritize ongoing projects based on business needs and urgencies that arise
Welocalize delivers content solutions for translation, localization, adaptation, and machine automation to enable global brands and companies to reach, grow, and engage with international audiences.
