What We're Looking For:
We're thrilled to embark on the search for a seasoned Senior/Lead Data Solution Engineer to join our vibrant team. This pivotal role offers an exciting opportunity to shape the future of technology within our organization. As a key member, you'll be tasked with designing and implementing scalable data solutions and managing complex data migration within our Business Applications Team.
At Meltwater, it's not merely about the role you hold—it's an invitation to delve into a world filled with personal and professional growth prospects. Immerse yourself in an environment crafted to nurture skill refinement, where mentorship thrives, and inclusive leadership reigns supreme. Engage closely with seasoned professionals and inspirational leaders committed to guiding you through every phase of your journey. Join our vibrant community, where your individuality is honored, and you're empowered to unleash your utmost potential. Together, let's embark on this journey and revolutionize our approach to driving new business at Meltwater!
What You’ll Do:
Design and Implement Scalable Data Solutions
Lead the design and implementation of innovative, scalable data solutions using Snowflake and other cloud platforms, ensuring the data infrastructure meets current and future business needs.
Build and maintain Customer 360 data models, integrating data from CRM, product usage, marketing, support, and finance systems to provide a unified and trusted view of customers.
Churn Modeling & Analysis: Develop and implement models (including predictive analytics and AI/ML approaches) to identify patterns and signals indicative of churn risk, customer health scores, and expansion opportunities.
BI & Dashboard Development: Create and maintain high-impact dashboards, reports, and alerts using BI tool (Tableau) to provide real-time visibility into customer behavior, engagement metrics, and churn performance for GTM leadership and customer success teams.
Automation & Workflow Optimization: Design and implement automated workflows to trigger proactive interventions, such as alerts to customer success managers when usage drops, or personalized re-engagement campaigns for at-risk accounts.
Cross-Functional Collaboration: Partner closely with Sales, Marketing, Customer Success, Product, and Finance teams to translate business needs into technical data solutions, ensuring alignment and a unified view of the customer journey.
GTM (Go-To Market) Analytics & Revenue Insights
Design and deliver GTM analytics solutions to support Sales, Marketing, FP&A and Customer Success teams, including funnel performance, pipeline health, conversion metrics, and revenue attribution.
Enable actionable insights for account segmentation, expansion identification, and lifecycle analysis across the customer journey.
Data Governance & Quality: Establish common metric definitions (ARR, ACV, TCV etc) and ensure high data integrity, accuracy, and consistency across all GTM data sources to build trust and reliability in reporting.
Build and maintain GTM data pipelines: Own ingestion, transformation, and syncing of CRM data, product-usage telemetry, billing data, and third-party enrichment data in Redshift to support GTM analytics workstreams.
Develop core GTM & revenue data models: Improve operational efficiency through standardization of datasets for SalesOps, RevOps, Finance, and the executive team, while establishing common metric definitions across revenue, customer segments, and more.
Ship dashboards, alerts, and decision-making tools: Improve telemetry into business performance by building dashboards to track things like sales funnel performance and pipeline quality. Better inform GTM leadership through automation of weekly/monthly reporting and establishing a revenue forecast.
Own the GTM analytics roadmap: Partner with GTM leadership and Team to maintain a backlog of GTM analytics engineering work. Proactively identify the next set of capabilities the GTM org needs (forecasting, routing logic, new usage signals, etc).
What You’ll Bring:
Expert-level knowledge of Snowflake, AWS RDS, MySQL, and data modeling.
Demonstrated ability to architect end-to-end scalable cloud data platforms, supporting analytics, AI/ML, and operational use cases.
Experience enabling and supporting AI/ML workflows, including feature engineering, data preparation for models, and integration of predictive insights into analytics platforms.
Hands-on or working knowledge of Snowflake Cortex, including leveraging native LLM and ML capabilities for use cases such as customer insights, churn signals, text analysis, and automation.
Proficient in SQL and Tableau with experience in building data sources and dashboards for high-level business insights.
Hands-on experience with ETL processes and tools (e.g., Fivetran, Boomi).
Strong understanding of data security, compliance, and governance frameworks.
Proven experience in cloud cost optimization and performance tuning.
Capable of leading cross-functional teams and projects in a remote/offshore environment.
Expertise in Salesforce CRM, including designing and managing robust integrations with Snowflake to support analytics, Customer 360, and GTM use cases.
Advanced proficiency in Tableau Analytics, with experience building executive-level dashboards, data products, and self-service analytics solutions.
Proven experience designing and implementing AI/ML-driven solutions within modern data architectures, translating advanced analytics into actionable business insights.
Strong leadership skills with a focus on mentorship, strategic decision-making, and driving innovation.
What We Offer:
Flexible paid time off that allows you to have an enhanced work-life balance.
Excellent medical, dental, and vision options
401(k) matching, life insurance, commuter benefits, and parental leave plans
Complimentary CalmApp subscription for you and your loved ones, because mental wellness matters.
Energetic work environment with a hybrid work style, providing the balance you need.
Thrive within our inclusive community and seize ongoing professional development opportunities to elevate your career.
Compensation Overview
Base Salary of $126,800 - $169,000 USD per year + discretionary annual bonus subject to the terms of the applicable bonus plan.
Total compensation range for this position: $126,800 - $169,000 USD per year.
Where You'll Work:
This role requires work onsite in Redwood City, CA two days per week.
275 Shoreline Drive
Suite 150
Redwood City, California 94065
Our Story
At Meltwater, we believe that when you have the right people in the right environment, great things happen.
Our best-in-class technology empowers our 27,000 customers around the world to make better business decisions through data. But we can’t do that without our global team of developers, innovators, problem-solvers, and high-performers who embrace challenges and find new solutions for our customers.
Our award-winning global culture drives everything we do and creates an environment where our employees can make an impact, learn every day, feel a sense of belonging, and celebrate each other’s successes along the way.
We are innovators at the core who see the potential in people, ideas and technologies. Together, we challenge ourselves to go big, be bold, and build best-in-class solutions for our customers.
We’re proud of our diverse team of 2,200+ employees in 50 locations across 25 countries around the world. No matter where you are, you’ll work with people who care about your success and get the support you need to unlock new heights in your career.
We are Meltwater. Inspired by innovation, powered by people.
Equal Employment Opportunity Statement
Meltwater is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: At Meltwater, we are dedicated to fostering an inclusive and diverse workplace where every employee feels valued, respected, and empowered. We are committed to the principle of equal employment opportunity and strive to provide a work environment that is free from discrimination and harassment.
All employment decisions at Meltwater are made based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, veteran status, or any other status protected by the applicable laws and regulations.
Meltwater does not tolerate discrimination or harassment of any kind, and we actively promote a culture of respect, fairness, and inclusivity. We encourage applicants of all backgrounds, experiences, and abilities to apply and join us in our mission to drive innovation and make a positive impact in the world.
