Senior IT Business Analyst

• Define and manage business and technical requirements for the platform, including scoping, roadmap definition, iterative development, and stakeholder engagement.

• Translate requirements into clear deliverables such as user stories, acceptance criteria, wireframes, and technical specifications using tools like Azure DevOps, Miro, or Figma.

• Coordinate software development activities, ensuring implementation quality, alignment with scientific needs, and timely delivery. This includes backlog management, sprint planning, and progress tracking in Azure DevOps.

• Ensure compliance with cybersecurity and infrastructure policies, including collaboration with technical teams to address risks, align with INFRA policies, and maintain security documentation.

• Administer and maintain Azure DevOps, including configuration of Boards, Queries, Test Plans, Wikis, and access permissions to support efficient team workflows.

• Coordinate and manage platform enhancements, including planning for additional features such as sandbox environments, open-source integration, marketplaces, and reporting modules.

• Support integration and interoperability activities, ensuring APIs and data exchange layers are well specified, tested, and documented.

• Lead documentation efforts, including user guides, standard operating procedures, technical overviews, and onboarding materials to ensure long-term maintainability and knowledge transfer.

• Engage in stakeholder communication and change management, facilitating adoption of tools and practices across a range of users and technical maturity levels.

• Master’s degree or higher in IT, Computer Science, Business Administration, Software Engineering, or a related field.

• 10+ years of experience in business analysis, technical solution design, and software integration, especially in public or scientific domains.

• Strong experience in stakeholder management across diverse disciplines (scientific, legal, technical, communications).

• Experience working in the public health or epidemic/pandemic intelligence domain.

• Proven track record of working with international organizations 

• Proficiency in BPMN and tools such as draw.io, Lucidchart.

• Strong hands-on experience with Azure DevOps (Boards, Wiki, Test Suites, Configuration).

• Expertise in SQL, RDBMS, HTML, XML, JSON, CSS.

• Experience with Figma, Miro, and other collaborative wireframing/design tools.

• Strong writing and presentation skills in English for both technical and non-technical audiences.

• Excellent critical thinking, problem-solving, mentoring, and change management capabilities.

Desirable Qualifications

• Experience with epidemiological modelling or mathematical modelling for infectious diseases.

• Certifications in Business Analysis (e.g., IIBA CBAP, PMI-PBA), Agile (e.g., PMI-ACP), or Project Management (e.g., PMP, PRINCE2).

• Contributions to business analysis or project management communities (e.g., talks, publications).

• Familiarity with open-source health IT solutions.