Senior IT Administrator - Bogota

About Dialectica

Dialectica is a leading B2B information services firm that serves the world's top consulting, investment and largest corporate businesses, by enabling them to gather real-time information and insights from industry experts across various markets, industries, and regions.

Driven by our mission to achieve unparalleled customer recognition, we are developing the most trusted and innovative knowledge-sharing platform in the world. 

Dialectica has been recognized as one of Europe’s fastest-growing companies by the Financial Times for 5 years in a row, a Top Employer for Recent Graduates by The Career Directory in Canada and a Best Workplace.  

We believe in supporting our people to do their best work and grow, and building a dynamic, empowering, and respectful workplace is core to our purpose: Accelerate the shift to a prosperous society by empowering better decision-making.

For more information, visit dialecticanet.io

About the role

As a Senior IT Administrator, you will be a key member of our IT department, responsible for the stability, integrity, and efficient operation of our company's information systems. You will provide technical leadership, mentor junior staff, and manage complex projects to ensure our technology supports our business objectives.

What You'll do

• Manage and maintain the company’s device infrastructure (Windows,MacOS, Linux).
• Oversee and administer cloud environments (e.g.,Google Workspace,Google Cloud Console, Azure).
• Ensure high availability and optimal performance of all network services, including firewalls, routers, and switches.
• Develop, implement, and test disaster recovery and business continuity plans.
• Manage user accounts, permissions, and security protocols across various systems.
• Provide advanced-level support and troubleshooting for hardware and software issues.
• Lead IT projects, including system upgrades, migrations, and new technology implementations.
• Mentor and provide technical guidance to junior IT staff as needed.
• Maintain accurate documentation of IT procedures, configurations, and inventory.
• Ensure compliance with company security policies and industry best practices.

Requirements

• Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in a progressive IT Administrator or similar role.
• Extensive experience with administration technologies (e.g., GWS,GCP, Azure).
• Proven expertise in managing enterprise-level network infrastructures.
• Strong understanding of security principles and best practices.
• Excellent problem-solving, communication, and interpersonal skills.

Preferred

• Relevant industry certifications (e.g., MCSE, CCNA, CompTIA Security+).
• Experience with scripting and automation tools (e.g., PowerShell, Python).
• Familiarity with containerization technologies (e.g., Docker, Kubernetes).
• Experience with SSO, Gsuite, MDM, IaaS, Saas systems administration.

Benefits

• Competitive compensation package.
• Private medical & life insurance.
• Learning and development opportunities.
• Reward and recognition programs.
• Company sponsored team-bonding events.
• Weekly health and wellness activities (e.g. basketball, football, yoga, running).
• Free snacks and beverages.
• Entrepreneurial culture and amazing coworkers!

About the Tech Team

Technology powers everything we do at Dialectica – from communicating with clients and finding the most relevant expert profiles in just a few minutes to indexing and categorizing thousands of pieces of information every day. To do so, we are building our own proprietary web application that automates and optimizes the delivery of our market leading services.