Senior Integrity Operations Specialist - Scaled Abuse
TLDR
Investigate sophisticated abuse patterns and help build operational foundations to ensure user safety and trust at Bumble as part of a critical Integrity Operations team.
Lead complex, high-impact investigations into scaled abuse, identifying coordinated networks and behaviours that bypass standard moderation systems
Document investigation insights and tooling feedback, including observed gaps in policies, workflows, and detection systems, to be shared with cross-functional partners for continuous operational and process improvement
Assist in creating scalable operational playbooks for new moderation tools and workflows, ensuring consistency and quality in decision-making
Analyse large datasets to uncover trends in scam, spam, and abuse patterns, conducting root cause analyses to inform prevention strategies
Support onboarding and development of new specialists by sharing expertise, providing guidance on complex cases, and embedding high standards of operational excellence
Collaborate with global Trust & Safety and Customer Experience teams to deploy initiatives that improve efficiency, quality, and user outcomes
Leverage AI tools to enhance investigation speed, pattern detection, and decision quality, while applying human judgment to ensure responsible, fair, and accurate outcomes
Typically requires 3–5 years of experience, though we welcome candidates with alternative backgrounds that demonstrate equivalent skills.
Proven experience in content moderation or Trust & Safety for a consumer-facing platform, with a focus on complex or scaled investigations beyond one-to-one reporting
Strong analytical capability, with experience using quantitative and qualitative data to inform decisions, identify trends, and drive operational improvements
Experience collaborating cross-functionally with teams such as policy, product, and engineering, and influencing outcomes through clear communication and insight
Demonstrated ability to work independently, take ownership of ambiguous problems, and see initiatives through from insight to impact
Skilled in building and iterating on processes, with a mindset of continuous improvement and operational excellence
Comfortable evaluating technical solutions and contributing informed feedback to improve tools and systems
Experience using or adapting to AI-powered tools to improve workflows, alongside a thoughtful approach to accuracy, bias, and responsible use of AI
Proficiency in Spanish, French, or another language is a plus
Benefits & Perks
Insurance: Medical/dental/vision, 30-day eligibility. Bumble has multiple competitive offerings that will be available to you on the first of the month following date of hire.
Unlimited PTO + 1 company-wide week off + Focus Fridays every week
Fully paid life and long-term disability insurance
401k with 4% company match if you contribute 6%, 90-day eligibility
Monthly wellness benefit and access to Noom, Unmind, and Your Money Line
Maternity and Fertility benefit + 26 week paid parental leave
Premium App Access
Benefits
Equity Compensation
401k with 4% company match if you contribute 6%, 90-day eligibility.
Health Insurance
Insurance: Medical/dental/vision, 30-day eligibility. Bumble has multiple competitive offerings that will be available to you on the first of the month following date of hire.
Life and long-term disability insurance
Fully paid life and long-term disability insurance.
Paid Parental Leave
Maternity and Fertility benefit + 26 week paid parental leave.
Paid Time Off
Unlimited PTO + 1 company-wide week off + Focus Fridays every week.
Bumble Inc. develops a suite of platforms, including Bumble Date, BFF, and Badoo, focused on helping individuals form healthy and equitable relationships. Catering to those looking for romance, friendship, or community, Bumble's unique approach centers around empowering users—especially women—to take the lead in their connections.