Senior Instructional Designer

Having recognized the advantages of remote work, such as improved employee morale, increased productivity, and positive impacts on both employee wellbeing and the environment, we are proud to be a digital-first company. Our digital-first work environment, combined with our conveniently located offices and collaborative workspaces, provides our team with the freedom and flexibility to work in the most productive way for them.

About us

Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling interesting challenges with continuous learning opportunities, then Tecsys could be a good fit for you!

Your Role 

At Tecsys we believe investing in employee development and growth is the key to building a high performing organization and meaningful employment.  We are seeking a dynamic and forward-thinking Senior Instructional Designer with strong instructional design expertise to lead the development of impactful learning curriculums and programs that enhance technical, professional and leadership competencies and foster a culture of continuous learning and innovation. You will partner with business leaders, HR and L&D colleagues and subject matter experts to design, deliver, and scale modern learning solutions that enable employees to grow, adapt, and thrive in a fast-paced tech environment. 

What You will Be Working On

Learning Strategy

• Introduce innovative and digital-first /AI approaches (microlearning, social learning, AI-enabled tools, blended programs) to enhance employee learning experience.
• Translate organizational priorities into learning strategies that strengthen technical & product knowledge, professional, and leadership capabilities.
• Support and lead the development of competency-based training at Tecsys for managers and employees. 
• Co-design an organizational skills framework to support organizational upskilling, skills-based learning and career development

Program Design, Development & Measurement

• Conduct needs assessments (data-driven) to identify skill gaps and learning priorities.
• Apply instructional design best practices to create engaging, learner-centered content (e-learning, workshops, simulations, on-the-job learning) and curriculums-at-scale.
• Design targeted competency development programs across functions when required (product, engineering, customer success, sales, etc.)
  

Measurement & Continuous Improvement

• Continuously evaluate and improve programs based on learner feedback, adoption data, and business impact.
• Benchmark against instructional design industry best practices to ensure the company’s learning solutions remain modern and competitive.
  

Qualifications

• Bachelor or master's degree in Instructional Design, Adult Learning or Educational Technology or equivalent experience
• 7+ years of L&D experience, including digital-first /AI approaches (microlearning, social learning, AI-enabled tools, blended programs)
• Experience creating competency frameworks
• Experience in eLearning design and development (multimedia expertise)
• Strong stakeholder management and project management skills
• Exposure to building or scaling customer/partner education programs, academies, or certification models (ideally in SaaS or tech) is an asset
• Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners, and colleagues beyond the province of Quebec.
• Bilingual (English and French) is an asset

At Tecsys, we are committed to fostering a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We believe that diversity drives innovation and strengthens our ability to deliver exceptional solutions. We welcome and encourage applicants from all backgrounds, experiences, and perspectives to join our team.

Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

NB: if you are applying to this position, you must be a Canadian Citizen or a Permanent Resident of Canada, OR, have a valid Canadian work permit.

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Note on Our Hiring Process: 

Please note that we are actively hiring for this role and that we do not use AI to automatically screen or reject candidates. However, we do use specific screening questions to prioritize the most relevant applications for human review.

At Tecsys, we welcome the thoughtful use of AI tools to help you prepare your application, for example, to improve clarity, organize your resume, or practice interview responses. However, we ask that all information you provide reflects your real experience, and that any assessments or written submissions represent your own work and thinking.

During interviews, we expect candidates to engage without the use of AI tools, scripts, or real-time assistance. Authentic, direct conversation helps us get to know how you think, collaborate, and communicate. AI can support your preparation, but it shouldn’t speak or act on your behalf. We genuinely want to meet you.

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