About Us:
Versana is an industry-backed data and technology company on a mission to make the syndicated loan market better. By digitally capturing agent banks’ data on a real-time basis and centralizing it onto a single platform, Versana provides unprecedented transparency into loan level details and portfolio positions, bringing efficiency and velocity to the entire market. Through our platform, participants can rest assured they are accessing the loan market’s most credible source of deal information.
About You:
We are looking for an experienced Senior Implementation Analyst with deep syndicated loan expertise. You will work directly with our top-tier institutional clients to ensure a smooth onboarding process for onto our platform. We are seeking a well-rounded team player who will work on implementation and integration projects with clients and our Product team to continuously enhance and build our product offerings. You are an organized, multi-tasker whose product knowledge and interpersonal skills make for an efficient and successful implementation process.
Key Responsibilities
Create, coordinate and execute scheduled platform implementations
Ensure prompt and effective delivery of complex integration projects
Communicate directly with clients, ensuring successful onboarding and implementation
Develop expertise on the Versana products, integration and implementation processes
Define requirements by conducting discovery, scope reviews, and process analysis
Assist with problem resolution, risk mitigation, and escalation as needed
Guide client expectations of product capabilities and project delivery milestones
Conduct user trainings throughout the implementation process
Provide client and internal partner communications and status updates
Oversee multiple projects and client relationships while adhering to project deliverables
Help prepare test plans and work with QA team to ensure quality product delivery
Collaborate with client support team by answering questions, troubleshooting and escalating as necessary
Develop and cultivate strong relationships with all clients
Must have:
5-10+ years of experience in syndicated loans
Hands-on software project implementation experience with a track record of successful execution and client delivery
Solid experience with process and project management
Flexibility and commitment required to thrive in a team oriented, start-up environment
Nice to have:
Experience with Loan IQ, ACBS
Experience with commercial loan servicing products
Buy-side firm experience
Equal Opportunity Employer
We are committed to providing equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training
