Senior HR Systems & People Operations Specialist

Consensys is the leading blockchain and web3 software company founded by Joe Lubin, CEO of Consensys and Co-Founder of Ethereum. Since 2014, Consensys has been at the forefront of innovation, pioneering technological developments within the web3 ecosystem.

Through our product suite, including the MetaMask platform, Infura, Linea, Diligence, and our NFT toolkit Phosphor, we have become the trusted collaborator for users, creators, and developers on their path to build and belong in the world they want to see.

Whether building a dapp, an NFT collection, a portfolio, or a better future, the instinct to build is universal. Consensys inspires and champions the builder instinct in everyone by making web3 universally easy to use and develop on.

Our mission is to unlock the collaborative power of communities by making the decentralized web universally easy to access, use, and build on. 

You’ll get to work on the tools, infrastructure, and apps that scale these platforms to onboard one billion participants and 5 million developers. You’ll be constantly exposed to new concepts, ideas, and frameworks from your peers, and as you work on different projects — challenging you to stay at the top of your game. You’ll join a network of builders that reaches the edge of our ecosystem. Consensys alumni have moved on to become tech entrepreneurs, CEOs, and team leads at tech companies. 

About People & Talent

People and Talent support the entire Consensys community. We strive to be the destination employer of choice for our ecosystem. That goal is embedded in all the work we do to attract, retain and support our amazing talent. By joining our team you’ll be working with a diverse group of incredible individuals who put ‘people first’ and are designing and building the workplace of the future.

This role sits at the intersection of our People Operations, Data & Systems aka ‘PODS’ team which operates as a cohesive, global team within People & Talent. We aim to drive operational excellence across the employee lifecycle by streamlining processes, strengthening programs and policies, and building scalable, intuitive systems that empower teams to do their best work.

We design, optimize, and administer our HR systems and integrations, ensuring data accuracy, governance, and accessibility across platforms. By transforming people data into meaningful analytics and workforce intelligence, we enable stronger decision-making, organizational transparency, and continuous improvement.

We delight our customers — employees, managers, and partners — by delivering a dynamic and engaging people experience that evolves with creativity, curiosity, and accountability. Through intentional process design, thoughtful automation, and a commitment to service excellence, PODS strengthens our operations and builds scalable, sustainable people programs that support our teams and the business.

What you’ll do

In this Senior HR Systems and People Operations role, you will play a key role in administering and enhancing our core HR systems—particularly ADP Workforce Now—while also helping to design and deliver global people operations programs. You’ll manage daily system administration, security, data integrity, and reporting, as well as lead enhancements, configurations, and integrations that improve how our HR tech stack works together. On the People Operations side, you will collaborate with a global team to build scalable programs for onboarding, offboarding, immigration, leave management, and policy governance. You’ll lean heavily on your technical skills, especially in Excel, to drive automation, build dashboards, and turn data into actionable insights. A key part of your work will be identifying and implementing AI and automation opportunities across HR, improving efficiency, accuracy, and the overall employee experience.

Would be great if you brought this to the role

HR Systems Administration & Data Management

• Hands-on experience administering HR systems, ideally including ADP Workforce Now & Greenhouse (configuration, workflows, security, integrations).
• Strong understanding of HR data structures (employees, positions, job changes, compensation, benefits, leaves, etc.).
• Proven track record performing regular data audits, reconciliations, and cleanup to ensure data quality and consistency across systems.
• Ability to manage user access, roles, permissions, and security groups in line with internal controls and compliance requirements.
• Comfort owning system configuration changes (fields, codes, workflows, approval chains, notifications, and other settings).
• Experience building and maintaining custom HR reports and dashboards for stakeholders at all levels (HR, Finance, leadership).

Technical & Analytical Skills

• Advanced Excel/Google Sheets skills: complex formulas, nested logic, pivot tables, data validation, conditional formatting, lookups, basic macros, and data cleansing.
• Experience working with large datasets and performing analysis to identify trends, issues, and opportunities for process improvement.
• Familiarity with data visualization and reporting tools (e.g., Power BI, Tableau, Looker, or similar) is a plus.
• Comfort experimenting with and implementing AI and automation solutions (e.g., workflows, bots, scripting, or AI-enabled features within existing tools).
• Ability to translate business questions into data requirements and develop usable, accurate outputs.

People Operations & Program Management

• Experience in People/HR Operations in a global environment, ideally in a fast-paced or scaling organization.
• Exposure to building or running core HR programs: onboarding, offboarding, employee lifecycle changes, and global leave management.
• Experience administering global leave programs, including understanding leave types, eligibility, documentation requirements, and compliance considerations across multiple jurisdictions.
• Ability to serve as a trusted point of contact for employees and managers on leave and policy questions, balancing empathy with policy and compliance.
• Familiarity with immigration processes and supporting global hiring/relocation (e.g., coordinating with immigration counsel, tracking visa status, ensuring documentation).
• Experience drafting, updating, and maintaining employee policies and handbooks, ensuring they are accessible and clearly communicated.

AI, Automation & Continuous Improvement

• Clear interest in leveraging technology to work smarter: identifying manual, repetitive, or error-prone processes and proposing automation and AI-based solutions.
• Experience leading or supporting HR process improvement projects, from problem definition through design, testing, communication, and rollout.
• Ability to use data and AI-driven insights to evaluate the effectiveness of HR processes and recommend enhancements.
• Comfort piloting new tools, managing vendor relationships, and helping to scale best-in-class HR tech solutions across multiple regions.

Collaboration, Communication & Stakeholder Management

• Strong stakeholder management skills: able to partner with HR, IT, Finance, Legal, managers, and external vendors to align on needs, priorities, and timelines.
• Clear and structured communication skills—capable of translating complex system or process details into simple, user-friendly language.
• Experience developing and delivering training, documentation, and how-to guides to enable self-service for HR team members and employees.
• A service-oriented mindset with the ability to balance responsiveness with thoughtful, scalable solutions.

Experience & Background

• 4–6+ years of experience in HR Systems, HRIS, People Operations, or a related HR/people analytics role 
• Experience in a global or multi-jurisdiction environment is strongly preferred.
• Comfortable working independently, managing multiple priorities, and driving work from idea to execution.
• A curiosity about emerging HR technology, AI, and automation trends—and a desire to experiment and learn.

Don't meet all the requirements? Don't sweat it. We’re passionate about building a diverse team of humans and as such, if you think you've got what it takes for our chaotic-but-fun, remote-friendly, start-up environment—apply anyway, detailing your relevant transferable skills in your cover letter. While we have a pretty good idea of what we need, we're ready for you to challenge our thinking on who needs to be in this role.

It is a requirement of employment in this position that applicants will be required to submit to background checks including but not limited to employment, education and criminal record checks. Further details will be provided to applicants that successfully meet the criteria for the position as determined by the company in its sole discretion. By submitting an application for employment, you are acknowledging and consenting to this requirement.