Senior HR Coordinator: People & Wellness

VirtualStaff365 is a leading Australian-based offshore recruitment and staffing provider, connecting top talent in the Philippines with innovative businesses across Australia and New Zealand. We pride ourselves on a candidate-first approach, long-term client partnerships, and a collaborative internal team culture.

As a fast-growing business in a fast-growing sector, we're seeking to take on an Senior HR Coordinator: People & Wellness to coordinate the full employee lifecycle and manage EOR requirements, while acting as the primary liaison between staff, clients, and internal teams.

Job/Role Responsibilities

• Assist with HR process documentation, including staff handbooks and codes of conduct aligned with PH labour laws.
• Manage end-to-end onboarding and offboarding, including contracts, compliance, and client/staff communication.
• Conduct staff check-ins, performance reviews, and provide actionable client updates.
• Administer employee benefits, rate reviews, bonuses, and contract changes.
• Manage timekeeping, attendance, payroll-related administration, and leave records.
• Maintain accurate HR records, files, and compliance documentation.
• Support implementation and training on HRIS systems (e.g., Sprout).
• Address staff and client concerns professionally, including conflict resolution and behavioural issues.
• Drive staff wellbeing initiatives and engagement activities.
• Prepare reports, operational insights, and HR analytics for internal and client use.
• Ensure HR practices comply with EOR requirements, PH labour laws, and VS365 policies.
• Support dispute resolution, grievance handling, and statutory compliance processes.

Requirements

• Minimum 5 years’ experience in HR coordination, employee lifecycle management, or client-facing HR support.
• Strong knowledge ofLocal employment legislation and HR compliance requirements (or proven ability to quickly develop this knowledge).
• HR policies, procedures, and best-practice employee relations in a remote or offshore setting.
• Strong written and verbal communication skills in English.
• Advanced conflict resolution, negotiation, and emotional intelligence.
• High attention to detail and compliance accuracy.
• Ability to manage sensitive information with discretion.
• Experience in HRIS, timekeeping, payroll systems, and Google Workspace/MS Office Suite.
• Structured, process-driven, and committed to legislative compliance and EOR standards.
• Professional, calm, and reliable in high-pressure environments.

Benefits

• ​Permanent work-from-home set-up
• Dayshift (Australian business hours)
• Full-time job
• HMO
• Annual leave
• 13th-month pay
• With Government Mandated Benefits