Senior HR Business Partner - US

AI overview

Serve as the primary People partner for U.S. leaders, handling sensitive matters independently while shaping effective people practices during significant growth.

Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant

We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies

Ultimately, our mission is to drive financial well-being for millions of consumers.

With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.

The Role

As we continue building and scaling in the U.S., we are seeking a Senior HR Business Partner who has experienced growth from the ground up, someone who has helped shape people's practices in early-stage environments and seen them evolve through scale.

This is a high-trust, high-impact individual contributor role.

You will serve as the primary People partner for U.S. business leaders, bringing both strategic judgment and operational depth. You will navigate complexity with maturity, uphold strong governance standards, and ensure our people's practices evolve thoughtfully alongside the business.

You will influence senior stakeholders.
You will handle sensitive matters independently.
You will execute with clarity and discipline.

What You’ll Do

  • Partner directly with business leaders on org design, team structure, and workforce strategy
  • Manage employee relations matters end-to-end across multiple states
  • Conduct workplace investigations and recommend sound, defensible actions
  • Provide clear guidance in high-stakes and sensitive situations
  • Strengthen performance and talent processes as the organization grows
  • Ensure onboarding and transitions are disciplined and aligned with business needs
  • Build and refine repeatable systems that support scale without unnecessary complexity
  • Maintain rigorous compliance with U.S. federal and state employment regulations

This role blends first-principles thinking with operational rigor.

Who You Are

  • 7 - 12 years of progressive HR experience
  • Have been part of an organization that scaled meaningfully (e.g., early-stage through multi-hundred employees)
  • Deep familiarity with U.S. multi-state employment law
  • Strong hands-on experience managing complex employee relations independently
  • Comfortable operating in environments where clarity must be created, not assumed
  • Confident advising senior leaders and executives
  • Calm under pressure, structured in thinking, disciplined in execution
  • Operate with a strong sense of ownership and accountability

You understand how standards evolve as companies grow.
You value simplicity, precision, and sound judgment.

Why This Is Compelling

  • Meaningful ownership within a critical U.S. remit
  • Direct partnership with senior leadership
  • Opportunity to shape how people systems evolve during a significant growth phase
  • Work at the intersection of operational discipline and rapid innovation

If you are seeking a heavily layered HR structure, this may not be the right fit.
If you are motivated by building, scaling, and operating with trust and accountability, we would welcome the conversation.

Location: Palo Alto, California
Experience: 7 - 12 years
Compensation:

  • Base Salary: $160,000 - $185,000
  • Performance Bonus: 10 - 15%
  • Equity: Meaningful equity grant aligned with senior IC scope

Compensation will reflect experience in scaling environments and demonstrated impact.

 

At interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not  discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

Interface.ai is a leading Conversational AI SaaS company focused on providing cutting-edge solutions to the financial services industry. We serve close to 100 financial institutions today. We are one of the fastest-growing AI + financial technology companies in the industry, and we were recently featured as one of the top 100 fastest-growing fintech companies in Silicon Valley.   Our mission is to empower every financial institution to scale efficiently and help its customers achieve financial wellness. Join us!  

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Salary
$160,000 – $185,000 per year
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