Senior Global Account Manager - One Year Maternity Cover

At Too Good To Go, we have an ambitious mission: to inspire and empower everyone to fight food waste together.

More than 1/3 of all food produced in the world is wasted. And that has a huge impact on the health of our planet. 10% of greenhouse gas emissions come from food waste and loss.

Through our marketplace app, we connect businesses that have unsold, surplus food, with consumers who can buy and enjoy it at ⅓ of retail value. We are a certified B Corporation with a mission to empower everyone to take action against food waste. Alongside our marketplace app, we create educational tools, explore new business solutions, and influence legislation to help reduce food waste.

We’re growing fast: Our community of 133 million registered users and 261,000 active partners across 20 countries, have together already saved 517 million meals from going to waste - avoiding almost 1.4 million tonnes of CO2e! 

In 2023, Too Good To Go was recognised on Fortune's acclaimed 'Change the World' list, named as one of Deloitte's 'Best Managed Companies' and won a coveted 'Cultural Impact Award' at the annual Apple App Store Awards.

We are seeking a strong, commercially ambitious Senior Global Account Manager (one year maternity cover) to oversee a portfolio of our largest and most strategic accounts. The Senior Global Account Manager will directly report to the Director of Global Accounts and will be part of a small, specialised team that strategically manages our most critical global partnerships with a focus on driving growth, revenue, and strategic impact.  

Your mission

As Senior Global Account Manager you are acting as the primary point of contact at executive levels within your accounts’ global headquarters, you will develop and implement comprehensive account strategies, negotiate high-impact commercial deals, and drive successful execution across local markets. 

Working with our local market teams and the Global HQ at our key accounts, you will tailor solutions to specific account needs and identify growth opportunities. You will collaborate with cross-functional teams, and lead account reviews in order to drive growth and strengthen our partnerships.

This role is ideal for a results-driven, commercially ambitious professional who thrives in long, complex sales cycles while moving decisively internally to accelerate actions and influence across a matrix organization.

Role description

• Own and nurture relationships with our largest global key accounts, acting as the main liaison to executive-level contacts at their global headquarters.
• Develop and implement tailored global account strategies that align with our business objectives and maximize growth potential.
• Lead commercial negotiations with Global HQ teams to secure favourable legal and commercial frameworks while ensuring alignment with existing local needs and potential local agreements.
• ​​Where no global framework agreement exists, assist local markets in negotiating commercial and legal agreements, ensuring consistency with other markets and protecting potential global frameworks.
• Collaborate with local market teams to adapt and implement global strategies effectively, overcoming challenges and seizing new opportunities.
• Work with market teams to develop and sell in the best solutions (across a suite of products) for each account based on their key specific needs.
• Leverage relationships with executive level stakeholders at Global HQ to unlock new opportunities in local markets that we don’t currently operate in.
• Partner with cross-functional teams, Marketing, Legal, Finance, Commercial Excellence, and Product, to ensure seamless account execution and delivery of tailored solutions.
• Lead regular account reviews and joint business planning sessions with executive-level management at the Global HQ, fostering strong relationships and identifying areas for mutual growth and development of the partnership.
• Support the Global Director of Key Accounts with strategic team projects that improve our internal processes and set us up for success, such as building frameworks and engagement plans.

Requirements

• Extensive experience in key account management, overseeing complex, multinational partnerships, preferably in fast paced and competitive industries.
• Strong hunting mentality: commercially ambitious, proactive, and results-oriented with a track record of driving business forward.
• Strong experience in negotiating and managing complex commercial deals across multiple regions.
• Excellent interpersonal and communication skills, with the ability to build and maintain strong relationships at all levels, including executive-level management at key accounts, and to influence stakeholders in matrix organizations without direct authority.
• Excellent communications skills - in both English and Dutch
• Experience in managing interdepartmental and international projects.
• Ability to collaborate with cross-functional teams. Comfortable working in a global context, with an understanding of cultural nuances, business practices, and market dynamics across different countries and regions.
• Strong analytical and problem-solving skills, with the ability to leverage data and market insights to make informed decisions and optimize account performance.
• Master's degree in business, marketing, or a related field (preferred).

Our values

• We win together: Food waste is a big beast to fight. We believe in a #oneteam.
• We raise the bar: We always push for more. We work smart, smash barriers and elevate one another.
• We keep it simple: Our ambitions are bold but our solutions are simple.
• We build a legacy: We’re proud of the change we’re driving. 
• We care: We always look out for each other. Caring is also about the way we do business. We do the right thing.

What we have to offer 

• A rare opportunity to work in a social impact company (and certified B Corporation!) where you can see real and tangible impact in your role.
• Working alongside an international community of users, partners and 1,350+ colleagues across 20 countries that are on the same important mission.
• Personal and professional development opportunities in a fast-paced scale-up environment.
• An inclusive company culture where you can bring your authentic self to work
• A strong, values-driven team culture where we celebrate successes and socialise with colleagues that care.

Benefits

• WORK FLEXIBLY: 
• Enjoy hybrid working from our great offices, at home or abroad.
• Extra parental leave and days off beyond local legislation and the option to take an extra week of unpaid leave
• Health insurance and pension plans (subject to country of employment).
• Additional days off for significant life events

• CELEBRATE & SOCIALISE
• Regular social events like summer and winter parties.
• Coffee, snacks and fully-equipped kitchens.
• Get to know our community with a monthly free Surprise Bag
• Paid volunteer time through our Shareback volunteering programme
• Women in the Workplace, P.R.I.D.E., People of Colour and Functionally Diverse Employee Resource Groups 

How to apply

• We take recruitment very seriously, so please carefully read everything we have written above. Please also check our website and international media in order to get a good overview of Too Good To Go.
• Submit your CV and Cover letter in English.
• Please note that we only accept applications coming through our platform. No CV or Cover Letter will be accepted by email or LinkedIn direct messaging.

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