Senior Gaming Performance and Risk Manager

KingMakers is a proudly African company shaping the future of sports and iGaming entertainment across the continent.

Since 2018, we’ve been building platforms, including BetKing and SuperSportBet, that bring millions of fans closer to the excitement of play through technology, integrity, and innovation.

Operating across markets such as Nigeria and South Africa, we’re part of a new generation of African businesses redefining what quality, trust, and entertainment look like in our industry.

Our vision is clear: to be the home where Africa plays.
At KingMakers, we move fast, stay curious, and hold ourselves to high standards of performance and accountability. We believe great products don’t just entertain — they build connection, opportunity, and pride across the communities we serve.

The Senior Gaming Risk & Performance Manager is responsible for driving performance insight and margin optimisation across the gaming portfolio (slots, table games, crash and other RNG verticals). The role combines performance analytics with structured risk oversight to protect and improve GGR%.

Through deep analysis of game, supplier, and customer behaviour data, this position plays a critical role in shaping marketing focus, product prioritisation, configuration strategy, and future commercial negotiations.

Gaming Performance Analysis & Optimisation

• Lead performance analysis across games, verticals, and suppliers, identifying drivers of GGR%, margin movement, and player engagement.
• Produce structured reporting on game and supplier performance, highlighting both growth opportunities and margin risks.
• Identify underperforming content and recommend actions including repositioning, reconfiguration, replacement, or supplier review.
• Analyse RTP settings, volatility profiles, and player value segments to optimise overall portfolio performance.
• Provide clear, data-led recommendations to improve portfolio mix and content strategy.

Commercial & Marketing Influence

• Partner with Marketing and CRM teams to guide campaign focus based on game and supplier performance insights.
• Evaluate the performance impact of campaigns, bonus structures, and targeted incentives on margin and long-term value.
• Provide evidence-based insight to inform content prioritisation, homepage positioning, and promotional alignment.
• Support commercial discussions with suppliers by providing performance benchmarks, contribution analysis, and negotiation leverage.
• Contribute to quarterly and annual supplier reviews with data-driven performance assessments.

Gaming Risk Oversight

• Monitor customer behaviour to identify bonus abuse, RTP exploitation, arbitrage activity, or other margin-eroding patterns.
• Work with Fraud and Risk teams to investigate and mitigate suspicious activity.
• Develop reporting frameworks and early-warning indicators to proactively identify emerging risks.
• Quantify financial exposure linked to behavioural or configuration-related risks and recommend corrective actions.

Cross-Functional Collaboration & Reporting

• Build dashboards and reporting suites that connect performance, margin, and behavioural risk indicators.
• Present actionable insights to senior stakeholders across Commercial, Marketing, Product, and Finance.
• Work with Product and Technology teams to improve tracking, tagging, and data visibility across the gaming portfolio.
• Continuously refine performance measurement methodologies to ensure accuracy, transparency, and commercial relevance.

Requirements

• Bachelor’s degree in Business, Economics, Finance, Statistics, Data Analytics, or related field.

• 5+ years’ experience in iGaming analytics, gaming performance, commercial analysis, or risk management.
• Demonstrated experience analysing GGR%, margin performance, and supplier contribution.
• Strong understanding of bonus mechanics, RTP configuration, and gaming economics.
• Experience influencing marketing or commercial decision-making through data insight.

Skills, knowledge and abilities:

• Strong commercial acumen with a deep understanding of GGR%, margin drivers, and portfolio economics.
• Advanced analytical capability with proficiency in SQL, Excel, BI tools, or equivalent platforms.
• Strong understanding of slots, table games, crash mechanics, volatility, and RTP dynamics.
• Ability to translate complex performance data into clear, commercially actionable insights.
• Confidence influencing senior stakeholders across Marketing, Product, Fraud, and Commercial teams.
• High attention to detail with strong governance and control awareness.
• Structured, proactive, and performance-oriented mindset.

How You Do It: Expectations to Fulfill the Role

At KingMakers, culture isn’t just words on a wall, it’s how we show up, work, and grow. Our CROWNS are six bold, actionable values that guide how we make decisions, collaborate, and raise the bar together.

We believe great talent deserves great rewards. That’s why our competitive compensation packages go beyond salary, with benefits and perks designed to help you thrive wherever you are.

• Customer First - We build with and for our customers. Whether internal or external, we care deeply about what drives them and always strive to deliver real, meaningful value.
• Raise the Bar - We take initiative, take ownership, and never settle. We’re not here to show off, we’re here to make an impact, raise standards, and push for better every time.
• Operate with Candor - We build trust through openness and honesty. We speak clearly, listen actively, and make space for others to be part of the conversation. Truth with kindness, always.
• We Build Together - We collaborate across teams, support one another, and leave egos aside. We succeed as a team, lifting each other up and sharing the load.
• No Hesitation, Never Reckless - We move boldly and responsibly. We take smart risks, speak up, and try new things, with the courage to own the outcome and the clarity to avoid chaos.
• Speed & Iteration - We act fast, learn fast, and improve fast. We cut through the noise, take action, and adapt quickly. Progress beats perfection.

Benefits

What we offer:

• ✨ Flexible Work – Hybrid model and flexible hours, giving you the freedom to collaborate in the office or focus remotely.

• 💚 Health & Wellness – Private health insurance and wellness benefits to keep you feeling your best.
• 💰 Retirement & Group Risk – Joint contributions to your Retirement Annuity (RA) and Group Risk Fund to secure your future (South Africa hub).
• 🚗 Stress-Free Parking – Safe, convenient parking so your day starts smooth.
• 💻 Top-Notch Tech – A high-performance laptop and tools to make your work seamless and productive.
• 🏟️ Team Activities – Regular events to connect, collaborate, and have fun with your colleagues.
• 🍿 Office Perks – Free snacks, coffee, and a welcoming environment to keep you energized.
• 🏆 Performance Bonuses – Discretionary rewards recognizing your contributions and impact.

*Eligibility for the discretionary bonus depends on the onboarding cycle and start date; employees joining after a certain point in the year may not be eligible for the 2026 cycle.

At KingMakers, we’re committed to creating an environment where you can do your best work, grow, and be rewarded for it.