Senior Full-Stack Engineer - Zero-Config CRM

About Us

AI Paralegal - Zero-Config CRM is a member of the ATI group of companies - the leading provider of Legal Practice Management Solutions in the world. Over a 30-year period we've expanded across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand and support more than 70,000 lawyers and their staff in small and medium sized law firms. We owe our success to our curiosity and commitment to our guiding purpose, to ‘Help lawyers who help people’.

We're part of the brand-new "AI Paralegal" initiative – building the future of legal practice technology. Our "Zero-Config CRM" team is focused on the "business of law" component: a next-generation, agent-first CRM built specifically for legal practices. We're combining 30+ years of legal domain expertise, proprietary content and playbooks, with modern AI agent frameworks to create something that simply works – zero configuration, instant value, proactive intelligence,

What you'll do

Working with experts in the legal industry and the wider AI Paralegal group, you will help build the business of law CRM that sits at the heart of our future platform. You will join as an early Senior Full Stack Engineer on a small founding team, creating a zero config, agent first CRM that lets law firms manage relationships, pipeline, and follow up with minimal setup.

You will combine 30 plus years of legal domain expertise, proprietary content and playbooks with modern AI agent frameworks and a modern web stack to create something that simply works for busy firms. You will shape core architecture, ship production features across the stack, and design integration points so other AI Paralegal products can plug into the CRM surface. This is a hands on, high impact role where strong engineering skills, product thinking, and curiosity about how law firms really operate come together to build a core part of the company's future.

We're looking for founding team members who want to shape the future of legal AI. If you're excited by early-stage ambiguity, customer-focused decision making, and building something genuinely innovative, we want to hear from you.

To make this happen, you will:

• Write production code across the full stack – from AI agent orchestration to frontend UI
• Contribute to architecture and technology decisions – including which AI agent frameworks to use
• Work directly with customers and legal experts to understand workflows and build solutions that actually help
• Partner with product and design to define features and user experiences
• Build prototypes quickly, iterate based on feedback, and ship features that deliver real value
• Navigate ambiguity and uncertainty with confidence – this is early-stage, fast-moving work
• Set high standards for code quality and help establish engineering best practices

What you'll bring

You’ll need 5+ years of commercial experience in full-stack web development, along with:

• Front End: Proficiency in JavaScript, TypeScript, React, Node.js, Bun, Next.js and other modern web development frameworks
• Backend: Strong knowledge of database systems and data modelling, as well as at least one backend language or platform
• AI/Agents: Curiosity and willingness to work with emerging AI agent frameworks (we haven't decided on our stack yet – you'll help shape that)
• You can contribute towards software architecture and make thoughtful design decisions in an evolving, uncertain environment
• You know what good looks like when building great software products from scratch

You are the type of person who

• Thrives in ambiguity and early-stage environments. You're comfortable making decisions with incomplete information and iterating based on feedback
• Thinks about the user with every technical decision. You talk to customers, understand their workflows, and build solutions that actually solve problems
• Writes pragmatic and simple code that achieves the desired commercial outcome. You understand the trade-offs between quality and velocity and strike the right balance for an early-stage product
• Asks questions relentlessly. You're hungry to understand the "why" behind what we're building and challenge assumptions when needed
• Is clear and concise in verbal and written communication
• Believes they can build world-class legal AI. You're excited by the challenge of creating genuinely intelligent, proactive software that transforms how lawyers work
• Wants the startup experience without the financial risk. You want to build something from zero with autonomy and ownership, backed by real resources

Zero-Config CRM is an inclusive, people-first company committed to breaking down institutional barriers that keep people from reaching their potential. If you meet some, but not all the requirements above, we encourage you to still submit your application.

Why join us?

• Lightning-in-a-bottle opportunity. Ground-floor, founding team role building a new product with massive potential. All the excitement of a startup with the budget and de-risking of a global company
• Shape the product and stack. It's early days – you'll make real decisions about what we build and how we build it, including our AI agent framework and architecture choices
• Modern, evolving tech stack. Built on serverless frameworks and modern tools: React, Next.js, Drizzle, Neon PostgreSQL, deployed on Vercel. We're evaluating AI agent frameworks and other emerging technologies – you'll help decide what we use
• Your work matters. Helping lawyers help people sits at the heart of everything we do. We solve real world problems that improve and support local, everyday law firms. So they can do their best work for the people in the communities they serve.
• Make an impact. You won’t be another ‘cog in the wheel’ here. We give full trust and autonomy for you to be heard, to work on big & complex projects – and to make a real difference.
• Work with a group of authentic, passionate people who love what they do.
• Well-funded and global. LEAP is the leading provider of Legal Practice Management Solutions across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland and New Zealand. We're part of ATI – one of the largest international LegalTech companies.
• Flexible and hybrid working. We'd like to find this person in Sydney, but we want you to work in a way that suits you and we're open to flexible arrangements that support you.
• Grow your career with us. Our founder Christian Beck has been building legal tech businesses for over 30 years. There are opportunities galore to expand your career based on where your interests lie. We're not afraid to pivot based on market conditions - you will always have the opportunity to stay ahead of the curve and do your best work here.
• Have fun with us. Celebrations. Socials. Sports teams. Access to sailing and yacht events.
• We value your well-being - enjoy an additional paid wellbeing day every year, free gym membership, corporate dental plan and weekly massages in the office.
• Work in a new, beautiful office space – with a catered lunch and breakfast every week, fully stocked kitchen and an on-site barista.
• Access to LEAP Home - a program unique to LEAP to support you in buying your primary residence. 

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