The opportunity
We have an opportunity for a Senior Financial Crime Operations Manager to join us on the exciting and rewarding path we are taking here at Castle Trust Bank. We pride ourselves in being a fintech challenger bank, providing specialist property mortgages, retail finance lending and savings accounts to a variety of customers.
Joining our small but mighty Compliance team, you will play a key role in safeguarding our organisation against financial crime risks, including Money Laundering, Terrorist Financing, Fraud, Bribery, Corruption, and Tax Evasion. You will lead our First Line Financial Crime Operations in accordance with our policies and risk appetite, providing vital support to our first line teams and collaborating closely with our second line financial crime team.
You will play a crucial role in enhancing our compliance culture. You will collaborate with cross-functional teams to develop a unified approach to preventing and detecting financial crime. Your responsibilities will include conducting thorough investigations, assessing high-risk onboarding cases, ensuring adherence to our screening processes, and preparing detailed reports for senior stakeholders. Help us maintain the highest standards of financial integrity and security.
The role will be on a hybrid working arrangement, 3 days a week from our Basingstoke office and the rest of the week from home.
What we are looking for in you…
What is important to us is that you have proven experience in financial crime operations within the financial services industry. The ability to anticipate new or emerging risks and take appropriate steps to mitigate risks in line with the bank's Risk Appetite is crucial. You should have a strong knowledge of relevant laws, regulations, and industry standards pertaining to financial crime. Balancing regulatory and conduct risks with the needs of a commercial organisation while maintaining a clear level of independence and challenge is important.
What is also important is that you have excellent communication skills, along with the ability to navigate organisational structures and collaborate effectively with various stakeholders. You should possess strong analytical skills with the ability to interpret data, Management Information (MI), and business challenges, and make recommendations and decisions. Adaptability within a changing environment, re-prioritising workloads, and working effectively with multiple competing priorities are also key skills for this role.
If you thrive in a challenging environment, are passionate about compliance, and have a strong background in financial crime operations, this role offers an opportunity to make a significant impact on our organisation's integrity and security.
What’s in it for you…
As well as a competitive salary, we offer an annual performance related bonus (up to 10% of base salary) based on individual and company performance. In addition, a generous contributory pension scheme through Hargreaves Lansdown, life assurance, 25 days annual leave (plus bank holidays on top) with the option to buy/sell up to 5 additional days (terms apply). In addition, you will receive an extra day paid annual leave for Volunteering.
Wellbeing is also high on our agenda, and we offer healthcare benefits through Equipsme. In addition, all colleagues have free access to TELUS Health EAP to support their health and wellbeing. We also offer free eye test vouchers and discounted gym membership, and if that’s not enough, we also offer season ticket travel loans (if applicable).
Caught your attention? If so, we’d love to talk to you and tell you more about what it’s like to work at Castle Trust Bank – The Place To Work!
Castle Trust Bank is an equal opportunity employer where we celebrate diversity and are committed to creating an inclusive environment for all our colleagues to thrive. We welcome applications from all and will not discriminate against any status/characteristic protected by law and will always base our decisions on merit.
We are proud to support people with disabilities and are committed to be a Disability Confident employer. If you are a person with a disability and meet the minimum criteria for the role you will be offered an interview. Should you require any reasonable adjustment to support you in your application for one of our opportunities, please contact [email protected]
Check out our careers page: https://www.castletrust.co.uk/careers/who-we-are
The journey so farCastle Trust Bank was launched as 'Castle Trust' in October 2012 with backing from leading US private equity firm J.C. Flowers & Co., initially offering investment products and specialist mortgage finance. J.C. Flowers & Co. continue to be Castle Trust Bank's principal shareholder to this day.As the business grew, it expanded its operations with the acquisition of Omni Capital Retail Finance in 2017, adding point of sale finance to its range of services.Recognising an opportunity to develop the business further, Castle Trust began working on its application for a banking licence in 2018. Following a scheme of arrangement, customers voted by an overwhelming majority to convert their investments into savings, giving Castle Trust their support to become a bank.In June 2020, Castle Trust became a fully authorised bank and changed its name to Castle Trust Bank. At the same time, the bank began offering customers approaching maturity the option to reinvest into a new savings account.With offices in the City of London and Basingstoke, Castle Trust Bank serves over 200,000 customers across its savings, specialist finance and retail finance arms. We put customers first We are forward thinking We take professional pride We achieve together We are open and transparent Where you’ll be working Our head office in the City of London is home to our technology, finance, marketing, risk, treasury, and legal teams. We are a short walk from Bank and Liverpool Street tube stations. We have a larger operations centre based in Basingstoke, where our customer services, lending, HR, additional marketing and technology, underwriting, finance and compliance teams reside. Our Basingstoke office is also a short distance from the train and bus stations.What we have to offer: We have ambitious plans and we're always looking for remarkable people to join our talented teams. As well as a competitive base salary we can offer you: Vitality at Work which includes 24-hour GP access, gym discounts, talking therapies and much more Perkbox - an employee engagement platform with perks, discounts and benefits including free mobile phone insurance and gym memberships discounts include ASOS, M&S, EE and free coffee! Life Insurance Contributory Pension Scheme 25 days holiday entitlement Season Ticket Loans, Eye Tests Recognition Schemes Social, Charity and team events Discretionary Bonus You can keep up to date with company news, vacancies and what it's like to work here by following our LinkedIn page.
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Operations Manager Q&A's