Senior Financial Analyst - Digital

Analysts play an essential role in developing and executing the company vision by supporting decision making, planning, and driving results. You will understand business operations, developing tools, metrics, and processes to provide information that drives action and improvements. You will ensure information is accurate, relevant, and actionable while being understood by a wide audience of stakeholders. The Senior Financial Analyst plays an essential role in our business through collaboration and support within FP&A team as well as acting as a business partner to key areas in the business. 

As a growing business, Lush needs people that can adapt and evolve to the needs of the business. You are a listener with a structured approach to planning but are also excited to drive discussion that leads to action. You have a passion for what you do and are ready to join a business dedicated not just to technical proficiency but to the practices of fair-trade sourcing, supporting sustainable communities, and giving back to grass roots organizations.

You will be comfortable regularly interacting with all levels of staff and provide them with insightful, forward looking, reporting and analysis. Lush is a true vertically integrated business including Manufacturing, Distribution, Retail, Digital, and Admin streams. You will play a key role in all budgeting and re-forecasting workflows for these teams, as well as taking initiative in providing insights, ideas and reporting to support Digital Sales and Operations. 

While all streams are linked, this role is primarily focused within the Digital stream. The Senior Finance Analyst plays a key role in supporting the Digital Operations function by providing clear, data-driven financial insights that guide decision-making across sales, omni-channel programs, and digital fulfillment. This role partners closely with Digital and DF teams to analyze performance, model the financial impact of new initiatives, and identify opportunities to improve efficiency and cost performance. They help ensure global strategies are financially sound for the NA market, support budgeting and forecasting, and deliver timely reporting that keeps projects on track. Through strong analytical rigor and cross-functional collaboration, the Finance Analyst enables smarter, faster, and more financially aligned execution across Digital Operations.

Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Head of Digital North America, with a strong tie to the Head of Finance NA - the Sr. Financial Analyst undertakes the following RESPONSIBILITIES:

• Financial business partner to the Digital teams, providing quality, relevant, and timely, financial support to the stream and the organization.
• Be a storyteller, turning data into easily understood trends and impacts that can be actioned by the business.
• Lead month-end variance analysis and operational reviews for Digital, providing insights on financial performance and key underlying drivers, changes against the plan, and upcoming opportunities and risks.
• Lead monthly financial re-forecasting and annual budgeting processes, including the development, maintenance, and ongoing improvement of forecasting models to ensure accurate financial plans.
• Partner and collaborate with Supply Chain analysts to help assess the performance and effectiveness of Digital Fulfilment teams
• Proactively review and develop metrics and key performance indicators (KPIs) to find actionable opportunities for stakeholders and educate the business on how those metric drive financial improvements.
• Responsible for the development and improvement of centralized tools and dashboards for business users to clearly understand their performance and opportunities.
• Work with stakeholders to provide decision support, impact assessment, and return on investment (ROI) analysis on the evaluation of projects and strategic initiatives.
• Improve finance knowledge across the business by effectively communicating financial concepts that can be easily understood by all stakeholders.
• Provide peer support, guidance, and development opportunities to team members.
• Proactively seek opportunities to improve accuracy and efficiency of processes and deliverables.
• Provide support for any ad-hoc analysis projects, modelling, and presentation materials as required.

You bring the following QUALIFICATIONS:

Required:

• 5+ years of progressive FP&A experience.
• Experience in direct ecommerce sales, omnichannel, wholesale, or marketplace sales
• Strong leadership, presentation, and communication skills.
• Excellent analytical, modelling, and problem-solving skills, with an in-depth knowledge of financial statements and drivers that impact them.
• A proven, collaborative, and inclusive approach to business support.
• Extremely high proficiency and experience within Microsoft Excel.
• Pro-active approach and initiative.
• Excellent time management skills and ability to work calmly under pressure to achieve deadlines.
• Self-motivated and results oriented with a focus on delivering high-quality work.
• Excitement and commitment to learn, understand, and relate to Lush’s core brand values.

Preferred:

• Bachelor's Degree in Accounting, Commerce, Business Admin, or related field.
• Knowledge of Microsoft Dynamics AX (or other ERP) and/or Adaptive forecasting software considered an asset.
• Experience in dashboarding, analysis and visualizations through PowerBI.
• Experience in vertically integrated operations.
• Formal education or relevant experience in project management.
  
  

Thriving with a diverse company culture, celebrating the uniqueness of our staff and committed to inclusion. We are proud to be an equal-opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

Internal Application Deadline: Friday December 12, 2025 at 5pm MT.

Job Type: Full time, 18-Months Contract Role. 

Location: Must be located within Toronto, ON, or Vancouver, BC