Senior Finance Systems Analyst

About Us 

We’re Civica, and we create software that helps deliver critical services for citizens all around the world. From local government, to education, health, and care, over 5,000 public bodies across the globe use our software to provide essential services to over 100 million citizens. 

Our aspiration is to be a GovTech champion everywhere we work, supporting the needs of citizens and those who serve them every day. Building on 21 years of continuous growth and success, we're at a pivotal point in our journey to realise that aspiration. 

This is a permanent full-time hybrid position with a home-based focus. While the role is primarily remote, occasional travel to the office may be required depending on project needs.

This is an exciting opportunity for a highly analytical and systems-savvy Senior Finance Systems Analyst to play a key role in transforming financial processes at Civica. Reporting to the Finance Transformation Director, you will be instrumental in driving the implementation and optimisation of finance systems, working closely with senior finance stakeholders to simplify and automate processes.

You will support the rollout of Lead-to-Cash systems, ensuring seamless integration with existing finance operations. Your role will involve identifying opportunities for process improvement, managing data reconciliation efforts, and ensuring accurate financial reporting. With a strong focus on leveraging technology, you will collaborate with cross-functional teams to enhance automation, reporting capabilities, and system efficiency.

Key responsibilities include:

• Supporting the implementation and continuous enhancement of finance systems, ensuring efficiency and scalability.
• Partnering with senior finance stakeholders to identify and implement process improvements that streamline operations.
• Designing and developing financial models and reports to support decision-making, revenue optimisation, and cost reduction strategies.
• Conducting User Acceptance Testing (UAT) and providing post-implementation support to ensure seamless adoption.
• Managing data reconciliation and system interlocks to maintain consistency and accuracy across financial platforms.

This role requires a proactive approach, strong analytical skills, and a keen interest in using technology to enhance financial processes. Working in a fast-paced, project-based environment, you will contribute to a culture of continuous improvement and innovation.

Requirements

• Strong understanding of management accounting processes and experience working with finance systems.
• Proven experience in technology-driven finance transformation, including UAT, system reconciliations, and financial reporting improvements.
• Strong analytical mindset with the ability to interpret complex data and translate it into meaningful insights.
• Highly proficient in:
• Microsoft Excel (including macros, tables, lookups, and array formulas).
• NetSuite (or experience driving adoption of financial systems).
• Knowledge and experience of FP&A processes and systems. Excellent communication skills, with the ability to collaborate across finance and non-finance teams and manage multiple priorities effectively in a project-based environment.
• A proactive and structured problem solver with strong attention to detail, ensuring high-quality outputs and continuous improvement.

At Civica, we’re passionate about innovation and the impact technology can have on financial operations. If you’re looking to leverage your finance expertise in a systems-driven role, this is your opportunity to contribute to meaningful change, develop your skills, and grow your career within a dynamic organisation.

Join us to unlock your potential, grow your career, and make a real difference to people and communities around the world.

Benefits

Why You’ll Love Working with Us 

As a company, we’re passionate about what we do and the citizens we serve. If you, too, want to champion the use of technology in public services to improve outcomes for citizens and public sector organizations, then Civica is the right place for you. We will help you unlock the best version of yourself, achieve career growth, and make a real difference to people and communities.  

We know that when our people are happy, they work better and have greater job satisfaction. Here's what you can expect: 

• Diversity & Inclusion: We’re all different—and we love this about us. We provide an inclusive, safe, and welcoming environment to all Civicans, new and old. 

• Focus on Learning: There are heaps of opportunities to help you grow and be your best. We encourage you to drive your personal development and career.  

• Giving Culture: We encourage you to "give back" with benefits such as our Days of Difference leave, where you can volunteer for a charity of your choice. 

• Flexible Work: We have the technology and tools to support you working in our hybrid environment.