Sr Field Applications Engineer

As a Senior Field Applications Engineer, this role serves as an internal bridge between Business Development/Product Management and Engineering. It involves being a technical lead and the main point of contact for automotive and industrial customers. Ideally, this position requires an excellent technical understanding of lidar products (or similar sensing modalities) and their applications in various customer scenarios. Flexibility and the ability to manage multiple priorities and tasks are essential. Typical responsibilities include pre- and post-sales customer support, leading customer engagement, gathering requirements, executing product demos, working with the AEye engineering team, collaborating and deploying solutions, and conducting customer presentations and demos.

Tasks, Duties & Responsibilities:

Leading critical customer engagement in lidar deployment for non-auto markets
Familiarity with perception applications and working with lidar point clouds
Supporting customer development and PoC projects with key customers
Project Management of deployment activities, including up to 20-30% travel
Technical support for existing and potential non-auto customers
Hands-on troubleshooting of lidars and complimentary hardware and software
Processing and following up on RMA and returns
Reporting lidar issues to engineering and collaborating as a team to resolve them
Be the voice of the customer (VOC) in providing feedback and solutions

Essential Skills & Experience Requirements (required):

Bachelor’s degree in engineering with 3+ years of relevant experience
Experience in lidar or other relevant sensing modalities
Experience working with external partners and customers
Experience in a fast-paced and demanding technology development environment
Ability to interact and discuss technical matters with people of different professional backgrounds
Great interpersonal, communication, and presentation skills
Ability to produce documentation and concise reports with a clear structure
Ability to work independently, handle critical situations, improvise as needed
Global travel as required
Valid California Driver’s License to drive Company automobiles
Ability to lift or carry items up to 50lbs

Preferred Skills & Experience:

Familiarity with Linux OS commands and operation
Hands-on experience with applications requiring sensor fusion, perception, and time synchronization
Experience with programming languages (C++/Python)
Experience in one or more industrial markets
Familiarity with ROS and sensor fusion
Experience in data analysis and automated test scripts
Experience with IT and networks

Position is onsite a minimum of 3 days at our Pleasanton, CA Office

Base Annual Salary Range: $120K-155K

Senior Field Applications Engineer

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