Position Title: Senior Manager-Facilities
Reports Directly to: Regional Leader
Position Overview:
Primary Responsibilities:
Facility Operations Management
Team Leadership
Strategic Planning
Vendor and Contract Management
Emergency Response and Safety
Required Qualifications
Education and Experience
Technical Skills
Professional Certifications (Preferred)
Skills and Competencies
Requirements
Required Skills:
· Ability to communicate technical concepts to technical and non-technical audiences verbally and in writing
· Solid writing skills
· Excellent customer service
· Analytical and problem-solving skills
· Aptitude for learning and implementing new technologies
· Excellent Customer facing and Service skills
· Strong organizational skills
· Strong project management skills
Strong presentation skills
DATAMARK, Inc. is a prominent Contact Center and Business Process Outsourcing (BPO) company based in El Paso, Texas, established in 1989. It serves Fortune 500 companies and major enterprises, operating across the U.S., Mexico, and India. Our services include omnichannel, multilingual contact center solutions, dynamic BPO, and digital mailroom solutions, all enhanced with Robotic Process Automation (RPA) and Artificial Intelligence (AI). Datamark prioritizes driving value and business growth for our clients, ensuring exceptional interactions through our customer experience ecosystem. Guided by Lean Six Sigma methodologies, we collaborate with clients for process enhancement, aiming for operational excellence and lasting partnerships. Datamark, emphasizes innovation, reliability, and a forward-looking approach to outsourcing.
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