Senior Engineer

Must have Skills : Microsoft SharePoint, Microsoft SharePoint App Development, collaboration tools, Job Description : The person needs to work as a support lead to manage 2 or 3 support engineers and should be able to provide support to business users as well when needed. Tools to support: Zoom, Asana, G Suit, Box, Lucid Chart, MS Teams, SharePoint online Should have strong troubleshooting skills and should be able to communicate with business users. Should be willing to learn skills to support sites deployed on different technology platforms. Should be able to proactively report updates and flag any potential blockers or risks. Should be able to understand and translate business needs into feasible & effective solutions. Should be able to provide KPIs and SLA reports on a monthly or quarterly basis. Should have a good understanding of request tracking & ticketing systems. Should be able to provide L2 support around collaboration tools

👋🏼 We're Nagarro.We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (19,500+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in!By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us.

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