(Senior) Engineer II, Field Service
TLDR
Deliver cutting-edge semiconductor solutions by installing, maintaining, and optimizing advanced PEALD and ALD systems at customer sites, ensuring high performance and customer satisfaction.
Step into a career with ASM, where cutting edge technology meets collaborative culture.
For over 55 years ASM has been ahead of what’s next, at the forefront of innovation and what’s technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we’re more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
Job's mission
Join ASM’s mission to deliver cutting-edge semiconductor solutions with precision and reliability. As a Field Service Engineer, you’ll play a critical role in installing, maintaining, and optimizing our PEALD and ALD systems at customer sites in Dongtan. Your expertise will help ensure ASM’s tools meet the highest standards of performance and customer satisfaction.
What you will be working on
•Perform installation, relocation, and upgrades of ASM equipment at customer sites.
•Troubleshoot and resolve hardware issues related to tool operation.
•Conduct preventive and corrective maintenance following ASM protocols.
•Collaborate with global technical support teams to resolve complex hardware escalations.
•Provide user training and respond to customer inquiries professionally.
•Ensure compliance with cleanroom protocols and safety procedures.
•Maintain accurate service documentation, including install status and service reports.
What we are looking for
•Bachelor’s degree in Mechanical, Electrical, Chemical Engineering, or related field.
•3 to 7 years of field service experience in semiconductor equipment •Solid understanding of vacuum systems, gas delivery, electromechanical schematics, and microprocessor-based control systems.
•Ability to work independently and under pressure.
•Able to work in a cleanroom and customer site environment
•Strong customer service orientation and communication skills.
•Fluent in Korean; proficient in English (verbal and written).
•Willingness to travel domestically and internationally
•No restrictions on overseas travel.
What sets you apart
- Ability to drive is preferred.
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Experience in operating and maintaining PEALD/ALD equipment
Apply today to be part of what’s next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what’s possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
ASM specializes in the development of advanced semiconductor devices that drive innovations in key technology trends such as 5G, cloud computing, AI, and autonomous driving. With over 55 years of experience, the company caters to a diverse market by emphasizing a culture of inclusion and sustainability, ensuring they're not just a player but a leader in shaping the future of technology.
- Founded
- Founded 1968
- Employees
- 500+ employees
- Industry
- Semiconductors & Semiconductor Equipment