Senior E-Commerce Manager (m/f/d)

What we are looking for:

To help us on our mission, we are looking for a talented and highly ambitious, Senior E-Commerce Manager to lead and manage the rapidly growing e-commerce business within our SaaS company. The ideal candidate will have a strong background in data analysis, a proven track record in revenue optimization, and a deep understanding of online sales processes. As a Senior E-Commerce Manager you will play a pivotal role in driving revenue growth, optimizing sales strategies, and ensuring seamless operations on a global scale. 

• Leverage data analytics to identify sales trends, customer behavior, and revenue opportunities 
• Collaborate with cross-functional teams to develop and refine sales strategies based on data insights 
• Monitor performance indicators (KPI's) to assess the effectiveness of sales initiatives and adjust strategies accordingly 
• Lead efforts to maximize revenue through strategies, up-selling/cross-selling, and subscription model enhancements 
• Implement A/B testing methodologies to refine sales processes and increase conversion rates 
• Work closely with marketing teams to align sales efforts with lead generation activities 
• Establish comprehensive sales tracking mechanisms to monitor individual and team performance 
• Generate regular reports on sales metrics, conversion rates, and revenue projections 
• Identify areas for improvement and implement actionable recommendations to drive sales growth 
• Develop and execute sales plans that align with company goals and market demands 
• Collaborate with regional teams to adapt sales strategies for different markets and customer segments 
• Drive the implementation of strategic initiatives to penetrate new markets and expand customer base 
• Lead and mentor a team of sales operations professionals, ensuring their continuous growth and development 
• Foster a collaborative and results-driven environment that encourages innovation and excellence 
• Conduct performance evaluations, provide feedback, and identify training needs 
• Oversee online sales operations across international markets, addressing cultural nuances and regional preferences 
• Ensure compliance with local regulations and adapt sales strategies accordingly 
• Collaborate with local teams to gather market insights and adjust global strategies as needed 
• Remain level-headed and calm under pressure, particularly during high-demand periods or unexpected challenges 
• Develop contingency plans to address potential disruptions to sales operations 

Basic Qualifications:

• Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal
• Easy to work with
• Sense of urgency
• Several years of experience working in positions responsible for analyzing data to make strategic financial decisions for an organization, with some years in a leadership role 
• Proven track record of driving revenue growth and optimizing sales processes in a SaaS or technology-driven environment 
• Exceptional data analysis skills, with a deep understanding of analytics tools and methodologies 
• Strong programmatic thinking, with the ability to design and execute A/B tests and experiments 
• Excellent communication skills to effectively collaborate with cross-functional teams and global stakeholders 
• Demonstrated ability to thrive in a fast-paced, dynamic environment while maintaining a high level of attention to detail 
• Strategic mindset with the capability to develop and execute sales plans that align with company objectives 
• Proficiency in using CRM systems and sales analytics tools 
• Ability to adapt to changing circumstances, make decisions under pressure, and lead through uncertainty 

Preferred Skills and Experience:

• Prior experience managing remote teams and navigating international markets 
• A leader who excels in coaching and developing team members, fostering an environment of growth, innovation, and high performance 
• Must maintain a supportive and polite demeanor, balancing confidence with respect in all business interactions 
• Understanding of broad company strategies, enhanced by knowledge of historical trends and practices within the SaaS industry  
• Experience navigating international markets and capable of managing relationships across diverse cultural backgrounds  

What we offer:

• Centrally located office in Stuttgart
• Flexible working hours with the option of remote work
• 30 vacation days/year in a full-time position
• Free drinks and weekly team lunch
• Personal and professional development potentialities and room for creative ideas
• An international team

Are you ready for exciting tasks in an agile work environment with a both professional and collegial atmosphere? Apply now! Your contact person is Minh Anh Cao, Talent Acquisition Specialist.